Sales Assistant

CARiNG Pharmacy; Batu Pahat; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

CARiNG Pharmacy in Batu Pahat is seeking a Pharmacy Sales Admin Assistant to support the sales team with daily administrative tasks and customer service. You will handle data entry, filing, and sales reports, while maintaining customer records and assisting with calendar management and promotions.

You will process sales orders, greet customers at the counter, and manage inquiries across in-person, phone, and email channels.

Qualifications

• Experience with data entry, filing, and preparing reports.
• Ability to handle customer inquiries via phone, email, and in person.
• Maintain and update customer records and sales databases.
• Schedule appointments and manage calendars for the sales team.
• Prepare sales presentations and marketing materials.
• Process sales orders and ensure timely product delivery.
• Provide excellent customer service to build client relationships.
• Support the sales team in achieving targets through admin assistance.
• Conduct market research and competitor analysis to identify opportunities.
• Keep the sales office organized and well-maintained.

Responsibilities

• Greet and assist customers entering the pharmacy.
• Process customer transactions using the POS system (cash, card, etc.).
• Keep the sales floor clean, stocked, and welcoming.
• Answer inquiries about product availability and locations.
• Assist with inventory tasks: receiving stock and reporting discrepancies.
• Help prepare promotional displays and marketing materials.
• Support sales team with documentation and admin tasks.
• Follow company policies on customer service, sales, and safety.

Skills

Data entry

Customer service

Calendar management

Sales reports

Marketing materials

Order processing

Market research

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

Handle customer inquiries via phone, email, and in-person, providing information about products and services.

Maintain and update customer records and sales databases accurately.

Schedule appointments and manage calendars for the sales team.

Prepare sales presentations and marketing materials.

Process sales orders and ensure timely delivery of products.

Provide excellent customer service to build and maintain strong client relationships.

Support the sales team in achieving their targets through effective administrative and operational assistance.

Conduct market research and competitor analysis to identify new sales opportunities.

Ensure the sales office is organized and well-maintained.

Requirement

• Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

• Handle customer inquiries via phone, email, and in-person, providing information about products and services.

• Maintain and update customer records and sales databases accurately.

• Schedule appointments and manage calendars for the sales team.

• Prepare sales presentations and marketing materials.

• Process sales orders and ensure timely delivery of products.

• Provide excellent customer service to build and maintain strong client relationships.

• Support the sales team in achieving your targets through effective administrative and operational assistance.

• Conduct market research and competitor analysis to identify new sales opportunities.

• Ensure the sales office is organized and well-maintained.

Responsibility

• Greet and assist customers entering the pharmacy, providing a welcoming and helpful first impression.

• Process customer transactions accurately using the Point of Sale (POS) system, including cash, credit card, and other payment methods.

• Maintain a clean and organized sales floor, ensuring shelves are stocked, products are well-displayed, and the overall environment is inviting.

• Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.

• Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.

• Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.

• Support the sales team by preparing necessary documentation, organizing sales materials, and performing general administrative tasks.

• Adhere to all company policies and procedures, including those related to customer service, sales, and health and safety regulations.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance

Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.