Sales Assistant - Mandarin Speaker

CARiNG Pharmacy; Ipoh; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

CARiNG Pharmacy in Ipoh is seeking a Sales Administrative Assistant to support the sales team with data entry, filing, and sales reporting. You will handle customer inquiries via phone, email, and in-person, and maintain accurate customer records.

Schedule appointments and manage calendars for the sales team while preparing sales presentations and marketing materials. The role requires strong customer service skills, attention to detail, and the ability to work collaboratively with the sales

Qualifications

• Experience in customer service or sales is preferred.
• Ability to enter data accurately and maintain records.
• Strong communication and interpersonal skills.
• Proficient with POS and basic computer tools.
• Willingness to learn about products and services.

Responsibilities

• Greet and assist customers entering the pharmacy.
• Process transactions accurately using POS.
• Maintain organized sales floor and display products.
• Respond to inquiries and assist with stock availability.
• Assist with inventory management and receiving stock.
• Prepare promotional displays and marketing materials.
• Support sales team with documentation and admin tasks.
• Adhere to company policies and health and safety regulations.

Skills

Customer service

Data entry

Record keeping

Calendar management

Sales reporting

Communications

POS transactions

Tools

POS system

Microsoft Excel

Job description

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Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

Handle customer inquiries via phone, email, and in-person, providing information about products and services.

Maintain and update customer records and sales databases accurately.

Schedule appointments and manage calendars for the sales team.

Prepare sales presentations and marketing materials.

Process sales orders and ensure timely delivery of products.

Provide excellent customer service to build and maintain strong client relationships.

Support the sales team in achieving their targets through effective administrative and operational assistance.

Conduct market research and competitor analysis to identify new sales opportunities.

Ensure the sales office is organized and well-maintained.

Requirement

• Assist the sales team with administrative tasks, including data entry, filing, and preparing sales reports.

• Handle customer inquiries via phone, email, and in-person, providing information about products and services.

• Maintain and update customer records and sales databases accurately.

• Schedule appointments and manage calendars for the sales team.

• Prepare sales presentations and marketing materials.

• Process sales orders and ensure timely delivery of products.

• Provide excellent customer service to build and maintain strong client relationships.

• Support the sales team in achieving your targets through effective administrative and operational assistance.

• Conduct market research and competitor analysis to identify new sales opportunities.

• Ensure the sales office is organized and well-maintained.

Responsibility

• Greet and assist customers entering the pharmacy, providing a welcoming and helpful first impression.

• Process customer transactions accurately using the Point of Sale (POS) system, including cash, credit card, and other payment methods.

• Maintain a clean and organized sales floor, ensuring shelves are stocked, products are well-displayed, and the overall environment is inviting.

• Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.

• Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.

• Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.

• Support the sales team by preparing necessary documentation, organizing sales materials, and performing general administrative tasks.

• Adhere to all company policies and procedures, including those related to customer service, sales, and health and safety regulations.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance

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