Customer Service Assistant

Koperasi Dagang Emas Pulau Pinang Berhad; Jitra; On-site; MYR 20,000 - 27,000; Full time

Job summary

Jora Malaysia is expanding and seeking fresh graduates to join as Customer Service Assistant across multiple branches in Malaysia. The role involves responding to customer inquiries, ensuring service delivery standards, and supporting invoicing and admin tasks while contributing to branch targets.

The position targets fresh graduates with a focus on customer service and communication skills, with opportunities to grow within expanding branches islandwide.

Responsibilities

• Respond to customer's inquiry.
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.
• Contribute to team effort by accomplishing branch target.
• Responsible for branch invoicing and administrative duties.
• Prospect our services to walk-in customers.
• Other Ad-hoc tasks that are assigned from time to time.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Due to our expansion and opening of new branches in Kuala Lumpur, Sabah, Perak, Kedah, Selangor, Negeri Sembilan, Melaka, Johor & Penang. We are looking for fresh graduates to join us as Customer Service Assistant

Customer Service Assistant

Respond to customer's inquiry.

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction.

Contribute to team effort by accomplishing branch target.

Responsible for branch invoicing and administrative duties.

Prospect our services to walk-in customers.

Other Ad-hoc tasks that are assigned from time to time.