Customer Service Assistant

Koperasi Dagang Emas Pulau Pinang Berhad; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Jora Malaysia is seeking a Customer Service Assistant to respond to customer inquiries and attend to customers, ensuring service delivery standards are met to achieve total customer satisfaction.

The role involves contributing to branch targets, handling invoicing and administrative duties, and prospecting services to walk-in customers. Be aware of common job scam warnings during the application process.

Responsibilities

• Respond to customer inquiries
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Contribute to team effort by accomplishing branch target
• Responsible for branch invoicing and administrative duties
• Prospect our services to walk-in customers

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service Assistant role involving responding to customer inquiries and attending to customers to ensure service delivery standards are met in achieving total customer satisfaction.

Key responsibilities

Respond to customer inquiries

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Contribute to team effort by accomplishing branch target

Responsible for branch invoicing and administrative duties

Prospect our services to walk-in customers

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