Customer Service Assistant

KOPERASI DAGANG EMAS MALAYSIA BERHAD; Johor; On-site; MYR 20,000 - 31,000; Full time

Job summary

KOPERASI DAGANG EMAS MALAYSIA BERHAD is seeking a Customer Service Assistant in Johor to respond to customer inquiries and ensure service delivery standards are met for total customer satisfaction. The role includes attending to customers, supporting branch targets, handling invoicing and administrative duties, and assisting with ad-hoc tasks as needed.

The position involves engaging with walk-in customers, promoting services, and delivering excellent service at the branch level while

Responsibilities

• Respond to customer inquiries
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Contribute to team effort by accomplishing branch target
• Responsible for branch invoicing and administrative duties
• Prospect our services to walk-in customers
• Other ad-hoc tasks as assigned

Job description

Customer Service Assistant role involving responding to customer inquiries and attending to customers to ensure service delivery standards are met in achieving total customer satisfaction.

Key responsibilities

Respond to customer inquiries

Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

Contribute to team effort by accomplishing branch target

Responsible for branch invoicing and administrative duties

Prospect our services to walk-in customers

Other ad-hoc tasks as assigned

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?

What can I earn as a Customer Service Assistant