Customer Service

Wingo Starr Group; Kuala Lumpur; On-site; MYR 22,000 - 36,000; Full time

Job summary

Jora Malaysia is seeking a customer service-oriented individual to handle inquiries and build rapport with prospective customers in Malaysia. You will learn customer needs, verify information, and present product benefits to drive engagement.

The role welcomes fresh graduates with SPM or higher, and values energetic, positive-minded team players who can contribute to continuous improvement and strong customer experiences.

Qualifications

• Good communication skills in Bahasa Malaysia or English (Mandarin a plus).
• Energetic, positive-minded, and a good team player.
• Malaysian citizens; well organized and self-motivated.
• SPM level or above; fresh graduates are welcome to apply.

Responsibilities

• Handle outgoing and incoming inquiries, building rapport and learning customer needs.
• Identify and communicate feedback from customers to management for continuous improvement.
• Deliver and educate prospective customers on the benefits of products and services.
• Validate and verify customer information and details accurately.

Skills

Communication skills

Team player

Energetic

Self-motivated

Education

SPM or equivalent

Fresh graduates welcome

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Handle outgoing and incoming prospective customers’ inquiries, building rapport, and learning their needs.

Identify and communicate feedback from customers to management for continuous improvement.

To deliver and educate prospective customers on the benefits of products & services.

Validate & verify customer’s information & details accurately.

Job Requirements

Good communication skills in Bahasa Malaysia OR English (the ability to speak in Mandarin will be an added advantage).

Must be energetic, positive-minded, and a good team player.

Applicants should be Malaysian citizens.

Good work ethic, well organized and self-motivated.

Dedicated, results-oriented, positive-minded individual striving for positive results.

All races are applicable.

SPM Level and above, Fresh Graduate is welcome to apply.