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Jora Malaysia is seeking a customer service-oriented candidate to handle outgoing and incoming inquiries, build rapport, and learn customer needs. The role focuses on understanding customers and guiding them toward suitable products and services.
You will validate customer information, relay feedback to management for improvement, and educate prospects on benefits. Malaysian citizens with SPM or higher and strong English or Bahasa Malaysia communication are welcome, fresh grads included.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
Handle outgoing and incoming prospective customers’ inquiries, building rapport, and learning their needs.
Identify and communicate feedback from customers to management for continuous improvement.
To deliver and educate prospective customers on the benefits of products & services.
Validate & verify customer’s information & details accurately.
Job Requirements
All races are applicable.
Applicants should be Malaysian citizens.
SPM Level and above, Fresh Graduate is welcome to apply!
Good communication skills in Bahasa Malaysia OR English (the ability to speak in Mandarin will be an added advantage).