Customer Segment Propositions Specialist

OCBC Malaysia; Malaysia; Sur place; MYR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Excellent learning opportunities

Industry-leading development programs

Résumé du poste

OCBC Malaysia is seeking a Customer Segment Proposition Specialist to shape customer-centric propositions. You will work with cross-functional teams to understand customer needs, gather insights, and translate them into targeted propositions that drive business growth.

The role emphasizes analytical thinking, collaboration, and creative problem-solving, with a focus on delivering value to customers and the bank.

Qualifications

• A degree in Business, Management, or Analytics related field.
• 0-3 years of experience in banking, business management, or a related field.
• Strong analytical and problem-solving skills.

Responsabilités

• Conduct market research and analyses to identify customer needs and trends.
• Develop customer segment propositions that meet business objectives and customer needs.
• Collaborate with cross-functional teams to design and deliver propositions.
• Gather insights and feedback from stakeholders on propositions.
• Analyse data to measure effectiveness and identify areas for improvement.

Connaissances

Analytical thinking

Communication skills

Collaboration

Creative thinking

Formation

Degree in Business/Management/Analytics

Description du poste

OCBC Malaysia is seeking a Customer Segment Proposition Specialist to shape customer-centric propositions. You will work with cross-functional teams to understand customer needs, gather insights, and translate them into targeted propositions that drive business growth.

The role emphasizes analytical thinking, collaboration, and creative problem-solving, with a focus on delivering value to customers and the bank.