Customer Programs Manager

Ultra Clean Technology; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Ultra Clean Technology in Penang seeks a Customer Program Manager to oversee effective execution of all order management across production, NPI and RMA. The role also handles commercial responsibilities for the products, including timely quotes, accounts receivable, claims and credit memos.

Responsibilities include maintaining customer dashboards, ensuring on-time shipments, researching order dates, assisting CPM peers, negotiating with customers on pricing changes, and generating revenue

Responsibilities

• Maintains customer dashboards and scorecards
• Ensures on-time shipments and coordinates with ERP
• Negotiates pricing changes and handles quotes
• Monitors accounts receivable, claims and credit memos
• Supports CPM peers with order management research

Job description

Ultra Clean Technology in Penang seeks a Customer Program Manager to oversee effective execution of all order management across production, NPI and RMA. The role also handles commercial responsibilities for the products, including timely quotes, accounts receivable, claims and credit memos.

Responsibilities include maintaining customer dashboards, ensuring on-time shipments, researching order dates, assisting CPM peers, negotiating with customers on pricing changes, and generating revenue