Customer Program Specialist II – Semiconductors

Ultra Clean Technology; Seberang Perai; On-site; MYR 78,120 - 122,760; Full time

Job summary

Ultra Clean Technology in Malaysia is seeking a Customer Program Spec II to manage order, commercial, and ERP-based activities across our semiconductor products. You will coordinate with customers, prepare quotes, and support production scheduling to ensure on-time deliveries.

The role requires 3–5 years in semiconductors, a Bachelor’s degree, and strong communication, with exposure to invoicing and revenue forecasting. This is a full-time, on-site position based in Penang.

Qualifications

• Bachelor’s Degree or equivalent in technical, business, or financial discipline for Level 2-3.
• Successful completion of a negotiation certification course desired.
• 3-5 years’ experience in a semiconductor or similar industry Level 1-2.

Responsibilities

• Follows documented order management and commercial procedures.
• Regular phone calls/emails with customer to provide order and commercial status.
• Owns all order management deliverables to meet OTD to commit & need by date goals.
• Prepares quotes for CPM Peer review or global review and approval.
• Maintains Customer Dashboards, scorecards, & UCT ERP system – weekly updates.

Skills

Customer communication

Order management

Production scheduling

ERP reporting

Education

Bachelor’s degree

Tools

ERP system

Job description

Ultra Clean Technology in Malaysia is seeking a Customer Program Spec II to manage order, commercial, and ERP-based activities across our semiconductor products. You will coordinate with customers, prepare quotes, and support production scheduling to ensure on-time deliveries.

The role requires 3–5 years in semiconductors, a Bachelor’s degree, and strong communication, with exposure to invoicing and revenue forecasting. This is a full-time, on-site position based in Penang.