Customer-Facing Solutions Engineer

Kum Hoi Engineering Industries Sdn Bhd; Selangor; On-site; MYR 47,000 - 84,000; Full time

Job summary

Kum Hoi Engineering Industries Sdn Bhd is seeking a Sales/Quotation Engineer in Selangor to review inquiries, costings and drawings, prepare quotations and liaise with engineering and production teams. Fresh graduates are welcome to apply and CAD knowledge is an advantage.

The role requires good English communication, willingness to learn, and the ability to travel for customer visits when required.

Qualifications

• Diploma or degree in mechanical/manufacturing/mechatronics or related engineering field.
• Fresh graduates are welcome to apply.
• Able to understand engineering drawings or willing to learn.
• Knowledge of AutoCAD / SolidWorks is an advantage.
• Good communication skills in English.
• Comfortable communicating with customers and different internal departments.
• Interested in both engineering and business.
• Logical, detail-oriented and responsible.
• Positive attitude and willingness to learn.
• Comfortable using Microsoft Office, especially Excel, and digital tools.
• Willing and able to travel for customer visits, meetings and project discussions when required.

Responsibilities

• Receive and review customer enquiries, RFQs, drawings and specifications
• Understand customer requirements and clarify technical details when needed
• Coordinate with Engineering, Production, Quality, Purchasing and other teams to determine the suitable manufacturing solution
• Review material, process, machining, fabrication, finishing and subcontract requirements for costing
• Work out costing and prepare quotations from customer drawings
• Review drawing revisions or requirement changes that may affect costing and pricing
• Communicate with customers on technical, project and commercial matters
• Maintain strong relationships with existing customers
• Support development of new customers and business opportunities
• Attend customer meetings and visit customers when required
• Follow up internally to ensure customer requirements and project timelines are properly communicated

Skills

Customer liaison

Costing

Quotations

Cross-functional teamwork

Education

Bachelor/D Diploma in Mechanical/Manufacturing/Mechatronics or related engineering field

Tools

AutoCAD

SolidWorks

MS Office

Excel

Job description

Kum Hoi Engineering Industries Sdn Bhd is seeking a Sales/Quotation Engineer in Selangor to review inquiries, costings and drawings, prepare quotations and liaise with engineering and production teams. Fresh graduates are welcome to apply and CAD knowledge is an advantage.

The role requires good English communication, willingness to learn, and the ability to travel for customer visits when required.