Customer Experience Specialist (Part-Time)

Ikano Bank AB; Kuala Lumpur; On-site; MYR 12,000 - 21,000; Part time

Job summary

IKEA Malaysia is seeking a friendly Customer Relations role to ensure a positive shopping experience for visitors and customers in Kuala Lumpur. You will help keep the department fast and efficient, handle issues with empathy, and support the store’s daily targets and processes.

Open to local candidates, this long-term part-time position requires weekend and public holiday shifts, and a disciplined, customer-focused approach to sustain repeat business and sales growth.

Qualifications

• Customer-focused, business-minded, and results-driven.
• Confident in approaching and speaking with customers.
• Well-disciplined, detail-oriented, and able to work in a fast-paced retail environment.

Responsibilities

• Ensure the department is fast and efficient for customers and cost-effective for the store.
• Handle customers’ issues efficiently and with empathy.
• Actively work towards fulfilling the store’s four tasks.

Skills

Customer service

Communication

Retail experience

Job description

IKEA Malaysia is seeking a friendly Customer Relations role to ensure a positive shopping experience for visitors and customers in Kuala Lumpur. You will help keep the department fast and efficient, handle issues with empathy, and support the store’s daily targets and processes.

Open to local candidates, this long-term part-time position requires weekend and public holiday shifts, and a disciplined, customer-focused approach to sustain repeat business and sales growth.