Part-Time Customer Relations Specialist (20h/wk)

Ikano-Retail; Simpang Ampat; On-site; MYR 14,000 - 21,000; Part time

Job summary

IKEA Batu Kawan is seeking a Part Time Customer Relations Officer (Services) (20 Hours per week) to ensure a positive shopping experience for visitors. You will keep the department fast and efficient, handle customer issues with empathy, and support store operations during peak periods.

If you are cheerful, service-minded and comfortable with a busy retail environment, we invite you to apply. This role offers 20 hours per week with rotating shifts to cover peak times and holidays, contributing

Qualifications

• Experience in customer service preferred.
• Ability to handle customer complaints with empathy.
• Strong communication and teamwork skills.

Responsibilities

• Ensure a positive and joyful shopping experience for IKEA visitors.
• Maintain fast and efficient service for customers and store operations.
• Handle customer issues efficiently and with empathy.
• Work during peak periods including weekends and public holidays.

Skills

Customer service

Empathy

Communication

Teamwork

Problem solving

Job description

IKEA Batu Kawan is seeking a Part Time Customer Relations Officer (Services) (20 Hours per week) to ensure a positive shopping experience for visitors. You will keep the department fast and efficient, handle customer issues with empathy, and support store operations during peak periods.

If you are cheerful, service-minded and comfortable with a busy retail environment, we invite you to apply. This role offers 20 hours per week with rotating shifts to cover peak times and holidays, contributing