Customer Experience & Order Management Analyst

Bruker; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Job summary

Bruker in Malaysia seeks a Sales Operations Administrator to manage end-to-end order processing and back-office logistics. You will coordinate instrument/software/upgrade requests and ensure accuracy across policy, SOX, and revenue reporting.

Ideal candidates have a Bachelor’s degree in a related discipline and 1–2 years of relevant experience, plus fluent English for internal and external communications.

Qualifications

• Bachelor's degree in related discipline.
• 1–2 years of relevant working experience.
• Fluency in English with good communication skills.

Responsibilities

• Manage overall sales order process (SAP & SFDC) in line with policy.
• Collaborate cross-functionally with Sales, Planning, Finance and Logistics.
• Logistics: shipping documents and global shipments; back-office support.

Skills

Sales operations

Supply chain understanding

Microsoft Office

SAP

Salesforce

Education

Bachelor's degree in related discipline

Tools

SAP

Salesforce CRM

Job description

Bruker in Malaysia seeks a Sales Operations Administrator to manage end-to-end order processing and back-office logistics. You will coordinate instrument/software/upgrade requests and ensure accuracy across policy, SOX, and revenue reporting.

Ideal candidates have a Bachelor’s degree in a related discipline and 1–2 years of relevant experience, plus fluent English for internal and external communications.