Customer Experience & Onboarding Intern
Funding Societies Malaysia
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Job summary
Funding Societies Malaysia is seeking a proactive team member to support customer engagement and onboarding processes. You will respond to inquiries via omni-channel systems and assist with KYC checks under supervision.
This role covers day-to-day operational support, contributing to efficient workflows and excellent customer experiences. Training will be provided to help you grow within the engagement and compliance areas.
Responsibilities
- Respond to customer inquiries via omni-channel support systems to deliver best-in-class experiences.
- Assist with onboarding and compliance by supporting new customer onboarding and basic KYC checks under supervision.
- Handle day-to-day operational support tasks and related activities.
Job description
Funding Societies Malaysia is seeking a proactive team member to support customer engagement and onboarding processes. You will respond to inquiries via omni-channel systems and assist with KYC checks under supervision.
This role covers day-to-day operational support, contributing to efficient workflows and excellent customer experiences. Training will be provided to help you grow within the engagement and compliance areas.
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