Customer Experience & Digital Service Leader

UOB

Malaysia

On-site

MYR 27,000 - 36,000

Full time

14 days+

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Job summary

2201 United Overseas Bank (Malaysia) Bhd in Malaysia seeks a Customer Service Associate to provide high‑quality service to branch and digital channels. You will handle customer queries, promote digital self‑service, and act as a Digital Champion to support branch delivery.

You will assist with account opening per policy, monitor for unusual activity, and collaborate with business units to drive referrals and cross‑selling opportunities.

Job description

2201 United Overseas Bank (Malaysia) Bhd in Malaysia seeks a Customer Service Associate to provide high‑quality service to branch and digital channels. You will handle customer queries, promote digital self‑service, and act as a Digital Champion to support branch delivery.

You will assist with account opening per policy, monitor for unusual activity, and collaborate with business units to drive referrals and cross‑selling opportunities.

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