CRM & Loyalty Marketing Specialist

MR DIY Malaysia; Seri Kembangan; Vor Ort; MYR 27.000 - 40.000; Vollzeit

Zusammenfassung

MR D.I.Y. Malaysia is seeking an enthusiastic marketing support role to assist with loyalty campaigns, member communications and events. You will help ideate, write basic copy, brief creatives and track campaign performance, coordinating with internal teams and vendors.

Fresh graduates or those with up to 3 years of experience are welcome. Proficiency in Excel/PowerPoint and familiarity with CRM and mobile app content are a plus.

Qualifikationen

• Diploma or Degree in Marketing, Advertising, Business, Communications, Digital Marketing or a related field.
• Fresh graduates or candidates with up to 3 years of relevant working experience are welcome to apply.
• Creative, organised and interested in marketing campaigns, events, loyalty programmes and customer engagement.
• Good communication, logical thinking, time management and problem-solving skills.
• Responsible, detail-oriented and able to coordinate effectively with different teams and external vendors.
• Basic knowledge of Adobe Illustrator and Adobe Photoshop would be an added advantage.

Aufgaben

• Support the planning and execution of loyalty marketing campaigns, promotions and member communications across Push Notifications, EDM, WhatsApp and in-app messages.
• Assist with campaign ideation, basic copywriting, creative briefs and campaign performance tracking.
• Support member engagement activities, including events, workshops, roadshows and promotional activities, from planning and coordination to on-ground execution.
• Update campaign banners, promotions, event information and other relevant content in the MR. D.I.Y. CLUB mobile app.
• Monitor member feedback and coordinate with relevant teams to improve the mobile app and overall customer experience.
• Work closely with Customer Service to support enquiries related to membership, points, rewards and other loyalty programme matters.
• Coordinate with internal teams, designers, agencies and vendors to ensure campaign materials, operational matters and timelines are completed accordingly.
• Prepare basic campaign and marketing reports using Microsoft Excel and PowerPoint.
• Keep updated on marketing, social media, customer engagement and competitor trends.

Kenntnisse

Creative

Organised

Communication

Time management

Problem solving

Attention to detail

Ausbildung

Diploma or Degree in Marketing, Advertising, Business, Communications, Digital Marketing or related field

Tools

Microsoft Excel

PowerPoint

Jobbeschreibung

MR D.I.Y. Malaysia is seeking an enthusiastic marketing support role to assist with loyalty campaigns, member communications and events. You will help ideate, write basic copy, brief creatives and track campaign performance, coordinating with internal teams and vendors.

Fresh graduates or those with up to 3 years of experience are welcome. Proficiency in Excel/PowerPoint and familiarity with CRM and mobile app content are a plus.