Credit Management Executive (Corporate AR Chaser/ Collections)

Singtel Group; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

Singtel Group is seeking a Credit Management Executive to oversee Accounts Receivable and ensure payment collections from corporate clients. The role involves verifying payments, managing reconciliations, and resolving disputes.

The ideal candidate possesses a Bachelor's Degree in Finance/Accounting, with 1.5-2 years of B2B AR collection experience. Proficiency in Microsoft Excel and strong analytical skills are essential, and experience with SAP is highly advantageous.

Qualifications

• Minimum of 1.5-2 years working experience in AR collection for enterprise/ corporate clients (B2B).
• Proficient in manual Statement of Accounts (SoA).
• Strong analytical, communication, and negotiation skills.

Responsibilities

• Verify payments and follow up on overdue accounts.
• Manage Corporate AR and prepare reconciliation reports.
• Collaborate with relevant teams to resolve billing issues.

Skills

Finance/ Accounting knowledge

Analytical skills

Communication skills

Negotiation skills

Attention to detail

Experience with SAP

Education

Bachelor's Degree in Finance/ Accounting or equivalent

Tools

Microsoft Excel

Job description

Credit Management Executive (Corporate AR Chaser/ Collections)

The Credit Management Executive (Corporate AR Chaser/ Collections) is responsible for verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks he/ she has to perform includes managing Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make an Impact by:

• Managing Corporate AR.
• Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations.
• Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting.
• Collaborate with relevant teams to resolve billing issues, e-invoice rejections, and disputes.
• Assessment of release of handset/ mobile sales orders.
• Hosting CFO Debt Reviews meeting with Sales team.
• Send suspension notice to customer when there are no disputes and customer failed to pay.
• Suspend mobile lines when customer did not make payments after reminders.
• Prepare monthly aging operation & management reports.
• Escalation on doubtful debts papers for high outstanding or slow-moving accounts
• Attend to auditor queries.
• Participate in process improvement projects (e-invoice rejection statistics, CMLAS handling)
• Any other ad-hoc job assigned by supervisor.

Skills for Success:

• Bachelor's Degree in Finance/ Accounting or equivalent
• Minimum of 1.5-2 years working experience in AR collection for enterprise/ corporate clients (B2B) is required
• Strong analytical, communication, and negotiation skills
• Proficient in manual SoA (Statement of Accounts)
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc) and possess basic Accounting knowledge
• Meticulous and strong eye for detail is an added advantage
• Experience with SAP is highly advantageous