Credit Management Executive (Corporate AR Chaser/ Collections)

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel is seeking a Credit Management Executive to manage corporate AR and credit control for enterprise clients in Kuala Lumpur. The role involves verifying payments, following up on overdue accounts, and preparing key reports.

The candidate should have AR collections experience for B2B clients, strong analytical and negotiation skills, and proficiency with SoA and Excel. This is an on-site role based in Kuala Lumpur.

Qualifications

• Minimum 1.5–2 years of AR collection experience for enterprise/corporate clients (B2B).
• Must have strong analytical and negotiation abilities.
• Proficient in preparing manual Statements of Accounts (SoA).

Responsibilities

• Manage Corporate AR and credit control for enterprise clients.
• Generate SOA and reconcile customer records with bank statements.
• Follow up on payment details and liaise with Collections for posting.
• Resolve billing issues, e-invoice rejections, and disputes with relevant teams.
• Assess release of handset/mobile sales orders.
• Support CFO Debt Reviews with Sales team.
• Send suspension notices when disputes are none and payments overdue.
• Prepare monthly aging and management reports; escalate slow-payers.

Skills

Analytical skills

Communication skills

Negotiation skills

Education

Bachelor's Degree in Finance/Accounting

Tools

SAP

Job description

The Credit Management Executive (Corporate AR Chaser/ Collections) is responsible for verifying payments, following up on overdue accounts, reconciling accounts, preparing reports, assessing credit risk, resolving disputes, maintaining documentation, and collaborating with other departments. One of the primary tasks is to manage Accounts Receivable (AR) functions and Credit Control operations for enterprise/ corporate clients.

Make An Impact By

• Managing Corporate AR.
• Statement of Accounts (SOA) generation to reconcile customer records & bank reconciliations.
• Check daily KIV listing, follow up with customer for payment details and provide to Collection for posting.
• Collaborate with relevant teams to resolve billing issues, e-invoice rejections, and disputes.
• Assessment of release of handset/ mobile sales orders.
• Hosting CFO Debt Reviews meeting with Sales team.
• Send suspension notice to customer when there are no disputes and customer failed to pay.
• Suspend mobile lines when the customer did not make payments after reminders.
• Prepare monthly aging operation & management reports.
• Escalate on doubtful debts papers for high outstanding or slow-moving accounts.
• Attend to auditor queries.
• Participate in process improvement projects (e-invoice rejection statistics, CMLAS handling).
• Any other ad-hoc job assigned by supervisor.

Skills For Success

• Bachelor's Degree in Finance/Accounting or equivalent.
• Minimum of 1.5-2 years working experience in AR collection for enterprise/ corporate clients (B2B) is required.
• Strong analytical, communication, and negotiation skills.
• Proficient in manual SoA (Statement of Accounts).
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc) and possess basic Accounting knowledge.
• Meticulous and strong eye for detail is an added advantage.
• Experience with SAP is highly advantageous.