Credit Collection (Fresh Graduate Welcome | Normal Working Hours | Cheras) - CC

PERSOL Workforce Solutions Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 26,000 - 32,000; Part time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a motivated Credit Collection Executive in Cheras to manage customer accounts, monitor payment schedules and achieve collection targets.

Fresh graduates with a Bachelor’s Degree are welcome. 6-month contract with potential for permanent conversion. Basic salary from RM2,600 monthly plus incentives; 5 days a week. Working hours: 8:00 AM–6:00 PM or 9:00 AM–7:00 PM, with overtime as required.

Qualifications

• Minimum SPM, STPM, Diploma or Degree in a relevant discipline.
• Minimum 1–2 years of working experience.
• Fresh graduates with a Bachelor’s Degree and no prior working experience are welcome to apply.
• Experience in collections, debt recovery, banking or financial services will be an advantage.
• Good communication, negotiation and persuasion skills in both English and Bahasa Malaysia.
• Proficient in Microsoft Office applications.
• Good interpersonal skills, self-discipline and a strong sense of responsibility.
• Willing to work flexible hours and achieve assigned targets.

Responsibilities

• Manage customer accounts and monitor payment schedules to ensure timely payments.
• Conduct outbound calls to remind customers of upcoming and overdue payments.
• Achieve individual daily and monthly collection targets.
• Provide professional customer service and maintain positive customer relationships.
• Understand customers’ concerns and provide appropriate assistance regarding payment matters.
• Handle customer enquiries and requests effectively.
• Work closely with team members to support overall collection performance.

Skills

Communication skills

Negotiation

Persuasion

English

Bahasa Malaysia

Education

SPM/STPM/Diploma/Degree

Tools

Microsoft Office

Job description

Credit Collection (Fresh Graduate Welcome | Normal Working Hours | Cheras) - CC

Employment Type: 6 Months (Potential for contract conversion to permanent)

Salary Package: Basic salary + Incentives + Overtime

Job Description

We are looking for a motivated and customer-oriented Collection Executive to manage customer accounts, follow up on outstanding payments, and achieve collection targets.

Key Responsibilities

Manage customer accounts and monitor payment schedules to ensure timely payments.

Conduct outbound calls to remind customers of upcoming and overdue payments.

Achieve individual daily and monthly collection targets.

Provide professional customer service and maintain positive customer relationships.

Understand customers’ concerns and provide appropriate assistance regarding payment matters.

Handle customer enquiries and requests effectively.

Work closely with team members to support overall collection performance.

Job Requirements

Minimum SPM, STPM, Diploma or Degree in a relevant discipline.

Minimum 1–2 years of working experience.

Fresh graduates with a Bachelor’s Degree and no prior working experience are welcome to apply.

Experience in collections, debt recovery, banking or financial services will be an advantage.

Good communication, negotiation and persuasion skills in both English and Bahasa Malaysia.

Proficient in Microsoft Office applications.

Good interpersonal skills, self-discipline and a strong sense of responsibility.

Willing to work flexible hours and achieve assigned targets.

Salary & Benefits

Basic salary starts from RM2,600 per month for fresh graduates with a Bachelor’s Degree and no prior work experience.

Salary for candidates with relevant working experience is subject to review and approval.

Other terms and benefits are in accordance with the Employment Act.

Working Schedule

Working days: 5 days per week, Monday to Saturday.

Working hours: 8:00 AM – 6:00 PM or 9:00 AM – 7:00 PM.

Additional off day: One day between Monday and Saturday