Credit & Billing Admin Specialist

KPJ Selangor Specialist Hospital; Ipoh; On-site; MYR 20,000 - 32,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking a detail-oriented Billing Support Specialist to manage bill collection from MCOs, verify totals, and ensure accuracy against Guarantee Letters. The role includes GL updates, document scanning, archiving, and submitting bills via portals while tracking courier numbers.

You will also monitor insurer communications, handle claims appeals, and prepare weekly submission reports, ensuring timely, compliant processes and professional liaison with corporate

Responsibilities

• Collect bills from MCO and verify total bills received and pending.
• Ensure all debtor codes and final bills tally with the Guarantee Letter (GL).
• Update GL numbers as required.
• Reprint received bills when necessary.
• Scan bills, GL documents, and reports; save them systematically in the file server.
• Arrange and store physical bills every 3 months for archival.
• Submit bills in hardcopy or via the designated portal per guidelines.
• Record and track courier tracking numbers and input into STD HITS system.
• Monitor timely and standard-compliant bill submission to insurers as required.
• Generate and submit weekly reports on bill submission status.
• Check the insurance portal for updates and changes.
• Monitor emails for insurer instructions.
• Appeal unprocessed/rejected insurance claims and follow up timely.
• Attend to inquiries from corporate clients and insurers promptly and professionally

Job description

KPJ Selangor Specialist Hospital is seeking a detail-oriented Billing Support Specialist to manage bill collection from MCOs, verify totals, and ensure accuracy against Guarantee Letters. The role includes GL updates, document scanning, archiving, and submitting bills via portals while tracking courier numbers.

You will also monitor insurer communications, handle claims appeals, and prepare weekly submission reports, ensuring timely, compliant processes and professional liaison with corporate