Courier (Contract) - Batu Kawan

DHL Express (Malaysia) Sdn Bhd; Batu Kawan; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Strong career support in an国际环境

Great culture and colleagues

Job summary

DHL Express Malaysia is seeking a delivery professional to complete multiple shipments with timely accuracy. You will drive company vehicle, collect duties, and update ETAs while maintaining service levels and building strong customer relationships.

The role requires SPM or equivalent, a GDL license, and fluency in English and Bahasa Malaysia. This is an on-site position based in Batu Kawan, Penang, offering international exposure and career growth opportunities.

Qualifications

• SPM or equivalent is required.
• GDL license holder required or preferred.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Complete multiple deliveries and collections of shipments.
• Sort and prioritise workload to meet all time commitments.
• Revise ETAs and update according to procedures.
• Liaise with SPC/Admin Team to meet customer requirements.
• Establish and maintain positive relationships with external customers.

Skills

English proficiency & Bahasa Malaysia

Customer service mindset

Education

SPM or equivalent

GDL License

Job description

OUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

YOUR TASKS

• Complete multiple deliveries and collections of shipments of various weights.
• Sort and prioritise workload (including multiple route sorting) to ensure all time commitments are met.
• Revise and update ETAs in accordance with established procedures.
• Liaise with SPC/Admin Team to ensure customer requirements are met.
• Establish and maintain positive relationships with external customers to support and grow the business.
• Maintain agreed service levels and comply with corrective measures implemented when required.
• Ensure adequate handover to other staff during shift changes to maintain continuity and service level agreements (SLAs).
• Drive company vehicle to customer sites while working under tight deadlines.
• Climb in and out of vehicle as required throughout the workday.
• Walk up and down stairs as required to pick up and deliver documents and packages according to established procedures and in all weather conditions.
• Operate a scanner to record shipping and package information for documents and packages picked up or delivered.
• Ensure duty collectables are successfully collected each day.
• Ensure on-time and successful first-time delivery performance.
• Generate new business opportunities through sales leads.

YOUR PROFILE

Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.

At least SPM or equivalent and above.

GDL License.

Good Spoken and Written in English and Bahasa Malaysia.

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Logistics, Freight & Delivery Services 1,001-5,000 employees

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 111,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly as possible.

DHL EXPRESS IN MALAYSIA

As the first worldwide carrier to operate in Malaysia and Asia Pacific, our experience gives us unique insight into the needs of our customers in the Malaysian market as it grows in scope, stature, and sophistication within the global economy.

DHL Express Malaysia owns the strongest ground infrastructure and most robust facilities among express integrators; encompassing six gateways, four dedicated aircrafts, 21 service centres, 185 point of sales, and 348 vehicles. All serve to ensure we provide comprehensive coverage and great service quality.

DHL’s dedicated network as well as commercial airline partnerships connects our Central Asia Hub in Hong Kong to the rest of the world. With such nimble network connection, we are able to offer competitive service with better transit time as well as direct and efficient routing of shipments from Malaysia to key Asia Pacific and European destinations (e.g. TDX 9:00 and 12:00 delivery to major AP destinations).

History

DHL is the first international air express company to set up operations in Malaysia since 1973. With our experience in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuously in people to make improvements in infrastructure and systems. We have built the world’s most sophisticated computerised Customs clearance network and introduced a nationwide mobile scanning system.

We cater to all needs when it comes to international business. We understand the importance of reliability and time critical shipments to keep businesses running smoothly.

Time Definite

• DHL Express Worldwide
• DHL Express 9:00*, 10:30*, 12:00*
• DHL Express Domestic

Same Day

Industry Solutions

• Medical Express

Value Added Services

• Extended Liability

DHL. Excellence simply delivered.

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning more than 220 countries and territories, in which some 111,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and ‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly as possible.

DHL EXPRESS IN MALAYSIA

As the first worldwide carrier to operate in Malaysia and Asia Pacific, our experience gives us unique insight into the needs of our customers in the Malaysian market as it grows in scope, stature, and sophistication within the global economy.

DHL Express Malaysia owns the strongest ground infrastructure and most robust facilities among express integrators; encompassing six gateways, 4 dedicated aircrafts, 21 service centres, 185 point of sales, and 348 vehicles. All serve to ensure we provide comprehensive coverage and great service quality.

DHL’s dedicated network as well as commercial airline partnerships connects our Central Asia Hub in Hong Kong to the rest of the world. With such nimble network connection, we are able to offer competitive service with better transit time as well as direct and efficient routing of shipments from Malaysia to key Asia Pacific and European destinations (e.g. TDX 9:00 and 12:00 delivery to major AP destinations).

History

DHL is the first international air express company to set up operations in Malaysia since 1973. With our experience in local and regional markets, you can expect the highest level of quality and service in a total logistics solution. We have invested continuously in people to make improvements in infrastructure and systems. We have built the world’s most sophisticated computerised Customs clearance network and introduced a nationwide mobile scanning system.

We cater to all needs when it comes to international business. We understand the importance of reliability and time critical shipments to keep businesses running smoothly.

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