Corporate Operations Admin — Streamline Transactions & Events

Holiday Tours & Travel Sdn Bhd; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

Holiday Tours & Travel (HTT) is seeking an Admin - Corporate Operations to handle transactional work within the operations department and support customer service goals. The role includes organizing sales folders, maintaining records, and compiling data for reporting.

The position covers booking support, invoice verification, and coordination for events like MATTA Fair, with emphasis on accuracy, confidentiality and adherence to SOPs.

Qualifications

• Diploma or Bachelor's Degree in Tourism & Hospitality Management, Business Administration or related field.
• 1 year minimum administration/clerical experience.
• Strong office skills including typing, printing, scanning, data entry, report updating, filing and scheduling.

Responsibilities

• Prepare and organize sales folders to support operational workflow.
• Maintain records and documentation for operational processes.
• Collect, compile and manage operational data for reporting.
• Process exchange orders and refunds according to SLA.
• Verify invoices, bookings and financial transactions for accuracy.
• Support daily operations and travel events such as MATTA Fair.
• Coordinate with internal teams and maintain relationships with customers.

Skills

Administrative tasks

Data entry

Customer service

Attention to detail

Numeracy

Education

Diploma/Bachelor in Tourism & Hospitality Management or Business Admin

Tools

MS Office (Word/Excel/PowerPoint)

Job description

Holiday Tours & Travel (HTT) is seeking an Admin - Corporate Operations to handle transactional work within the operations department and support customer service goals. The role includes organizing sales folders, maintaining records, and compiling data for reporting.

The position covers booking support, invoice verification, and coordination for events like MATTA Fair, with emphasis on accuracy, confidentiality and adherence to SOPs.