Corporate Administration Assistant

Integrated Health Plans Sdn Bhd; Bayan Lepas; Vor Ort; MYR 36.000 - 60.000; Vollzeit

Zusammenfassung

Integrated Health Plans Pte Ltd in Malaysia seeks an Account Management professional to coordinate with IT, set up new client accounts and benefits, and ensure accurate maintenance of membership data within tight turnaround times.

The role requires a Diploma with at least 3 years of relevant experience, excellent English communication, and strong Microsoft Office skills. The candidate should be diligent, able to multitask, and comfortable handling large Excel datasets.

Qualifikationen

• Diploma required or equivalent.
• Minimum 3 years of relevant experience.
• Passion for service and strong team player.
• Able to work independently under minimal supervision.
• Fluent in English with effective communication and interpersonal skills.
• Proficient in Microsoft Office (MS Word/ MS Excel).
• Diligent, able to multi-task and accountable.
• Comfortable handling big data sets in Excel.

Aufgaben

• Coordinating with IT department in resolving issues in systems.
• New client account and benefits setup.
• Ensure all memberships, endorsements and benefits movement are timely and accurately maintained in our core member system within agreed Turn-around time (TAT).
• Timely acknowledgement to client emails on memberships, endorsements and benefits movement.
• Generating reporting for internal and external stakeholders.
• Handle phone and email queries from clients and provide clear and effective solutions.
• Support administrative tasks such as filing, copying, distributing, scanning, and collating general information.

Kenntnisse

Customer service

Team player

Independent worker

Clear communicator

Problem solving

Ausbildung

Diploma

Tools

MS Office

Excel

Jobbeschreibung

Responsibilities (Account Management Team):

Coordinating with IT department in resolving issues in systems.

New client account and benefits setup.

Ensure all membership(s), endorsement & benefits movement are timely and accurately maintained in our core member system within agreed Turn-around time (TAT).

Timely acknowledgement to our client(s) email on membership(s), endorsement & benefits movement.

Generating reporting for internal & external stakeholders.

Handle phone/email queries from clients and able to provide clear and effective solutions.

Support administrative works such as filling, copying, distributing, scanning, collates general information etc.

Requirements:

At least a Diploma

At least 3 years of relevant experience

Passion for service and strong team player

Able to work independently under minimal supervision

Converse fluently in English

Possess effective communication and interpersonal skills

Proficient in Microsoft Office (MS Words/ MS Excel)

Diligent, able to multi-task and a strong sense of accountability

Comfortable to handle big data set in excel

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

Established in 1994, Integrated Health Plans Pte Ltd (IHP) provides managed healthcare services to corporate clients ranging from SMEs to MNCs. As a neutral third party administrator, we’re committed to providing organisations with quality medical care at highly-competitive rates regardless of business size. We do this by contracting with medical providers who are sensitive to the issue of increasing healthcare costs, negotiating significant rate concessions with these providers, undertaking utilisation reviews and analyses to manage consumption, and establishing quality assurance processes to ensure the highest standard of medical care.

Established in 1994, Integrated Health Plans Pte Ltd (IHP) provides managed healthcare services to corporate clients ranging from SMEs to MNCs. As a neutral third party administrator, we’re committed to providing organisations with quality medical care at highly-competitive rates regardless of business size. We do this by contracting with medical providers who are sensitive to the issue of increasing healthcare costs, negotiating significant rate concessions with these providers, undertaking utilisation reviews and analyses to manage consumption, and establishing quality assurance processes to ensure the highest standard of medical care.