Corporate & Member Experience, Analyst

AIA Malaysia; Kuala Lumpur; Presencial; MYR 42.000 - 66.000; Jornada completa

Descripción de la vacante

AIA Malaysia is seeking an Analyst for Employee Benefits billing to support New Business, Renewal, and Policy Change processes. The role involves processing billing tasks, analyzing client advice and member listings, and performing data mapping as needed.

You will ensure timely processing with accuracy and maintain documentation and workflow updates. Minimum qualification is a Diploma or STPM with at least 2 years of experience, and proficiency in Excel and Word.

Formación

• Diploma or STPM in any discipline.
• Minimum 2 years of working experience.
• Competent in general administrative duties.
• Proficient in Microsoft Excel and Microsoft Word.
• Good knowledge of Group Insurance is an added advantage.

Responsabilidades

• Process New Business/Renewal Business/Policy Change billing within turnaround times and low error rates.
• Analyze and understand client’s advice and member listings.
• Perform data mapping when required.
• Follow up on outstanding/incomplete information from clients/intermediaries.
• Perform non-medical underwriting (BMI and SA) and identify members and download names for deferment advice.
• Update tracking/workflow system timely.

Conocimientos

Excel

Word

Group Insurance knowledge

Educación

Diploma / STPM in any discipline

Descripción del empleo

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About The Role

Analyst - To support Employee Benefits' New Business/Renewal Business/Policy Change billing.

• Process New Business/Renewal Business/Policy Change/Adjustment billing according to the procedures set, within turn- around time at acceptable level of error rate which involves: -
• Analyzing/understanding client’s advice and member listing.
• Perform data mapping when required.
• Follow-up on outstanding/incomplete information from clients/intermediaries.
• Perform non-medical underwriting (BMI and SA) and identify members and download names for deferment advice.
• To update tracking/workflow system timely.
• Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.

Minimum Job Requirements

• Diploma / STPM in any discipline
• Minimum 2 years of working experience
• Competent in general administrative duties
• Possess intermediate level of Microsoft Excel and Microsoft Words
• Good knowledge of Group Insurance – added advantage

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.