Corporate Accounts & Admin Coordinator

Integrated Health Plans Sdn Bhd; Bayan Lepas; Presencial; MYR 36.000 - 60.000; Jornada completa

Descripción de la vacante

Integrated Health Plans Pte Ltd in Malaysia seeks an Account Management professional to coordinate with IT, set up new client accounts and benefits, and ensure accurate maintenance of membership data within tight turnaround times.

The role requires a Diploma with at least 3 years of relevant experience, excellent English communication, and strong Microsoft Office skills. The candidate should be diligent, able to multitask, and comfortable handling large Excel datasets.

Formación

• Diploma required or equivalent.
• Minimum 3 years of relevant experience.
• Passion for service and strong team player.
• Able to work independently under minimal supervision.
• Fluent in English with effective communication and interpersonal skills.
• Proficient in Microsoft Office (MS Word/ MS Excel).
• Diligent, able to multi-task and accountable.
• Comfortable handling big data sets in Excel.

Responsabilidades

• Coordinating with IT department in resolving issues in systems.
• New client account and benefits setup.
• Ensure all memberships, endorsements and benefits movement are timely and accurately maintained in our core member system within agreed Turn-around time (TAT).
• Timely acknowledgement to client emails on memberships, endorsements and benefits movement.
• Generating reporting for internal and external stakeholders.
• Handle phone and email queries from clients and provide clear and effective solutions.
• Support administrative tasks such as filing, copying, distributing, scanning, and collating general information.

Conocimientos

Customer service

Team player

Independent worker

Clear communicator

Problem solving

Educación

Diploma

Herramientas

MS Office

Excel

Descripción del empleo

Integrated Health Plans Pte Ltd in Malaysia seeks an Account Management professional to coordinate with IT, set up new client accounts and benefits, and ensure accurate maintenance of membership data within tight turnaround times.

The role requires a Diploma with at least 3 years of relevant experience, excellent English communication, and strong Microsoft Office skills. The candidate should be diligent, able to multitask, and comfortable handling large Excel datasets.