Control Command Center IT Support Intern

CMGI Sdn Bhd; Petaling Jaya; On-site; MYR 8,900 - 17,000; Part time

Job summary

CMGI Sdn Bhd, a global IT services provider, is offering an Internship - Technical Support Engineer (Control Command Center) in Malaysia. The role focuses on monitoring and maintaining operations, incident handling, and gaining hands-on experience with Zabbix and command center workflows.

Ideal candidates are pursuing a Diploma or Degree in IT or related fields, with basic knowledge of Windows/Linux, networking, and databases, plus familiarity with Microsoft Office.

Qualifications

• Pursuing a Diploma or Degree in IT or related field.
• Basic knowledge of Windows and Linux operating systems.
• Familiarity with networking concepts and databases.
• Proficiency with Microsoft Office (Excel, etc.).
• Knowledge of .NET and Zabbix is a plus.
• Analytical, problem-solving mindset with good communication skills.
• Team player eager to learn in a fast-paced environment.

Responsibilities

• Monitor and maintain operations to ensure smooth daily activities.
• Handle incidents by reporting, documenting, and escalating according to SOPs.
• Assist with Zabbix deployment, installation, and configuration for system monitoring.
• Learn system compliance within SOPs and organizational policies.
• Perform daily and weekly maintenance, including operation logs and generator inspections.
• Provide ad hoc IT support as assigned by supervisors.

Job description

CMGI Sdn Bhd, a global IT services provider, is offering an Internship - Technical Support Engineer (Control Command Center) in Malaysia. The role focuses on monitoring and maintaining operations, incident handling, and gaining hands-on experience with Zabbix and command center workflows.

Ideal candidates are pursuing a Diploma or Degree in IT or related fields, with basic knowledge of Windows/Linux, networking, and databases, plus familiarity with Microsoft Office.