Contract Support (Ops & Finance - RBA experience preferred)

CBRE Asia Pacific; Batu Kawan; On-site; MYR 72,000 - 90,000; Full time

Job summary

CBRE Asia Pacific seeks a Contract Support in Batu Kawan, Malaysia, to provide administrative and financial support to a large account. You will handle billing, vendor onboarding, and reporting while ensuring contract compliance and cost-saving opportunities.

Ideal candidates have a degree in accounting/finance with 3–4 years of related experience, and familiarity with MS Office. This full-time role emphasizes accuracy, collaboration, and continuous process improvement.

Qualifications

• Degree in Accounting/Finance with 3-4 years of related experience.
• RBA experience preferred.
• Experience managing multiple clients' accounts is an advantage.
• Strong MS Office knowledge (Word/Excel/Outlook).
• Analytical and numerical capabilities.

Responsibilities

• Respond to client inquiries and ensure timely service delivery.
• Understand contract scope and ensure all work is carried out accordingly.
• Be a financial and operational systems champion and identify cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works; manage paperwork.
• Review invoices, cost center coding, and billing processes; work with site teams and head office.
• Prepare monthly reporting on Contract and Business Unit Reviews.
• Assist in Health & Safety compliance and maintain QHSE documentation.
• Analyze data to identify problems and propose improvements.

Skills

Advanced math

Organizational skills

Communication skills

Problem solving

Attention to detail

Education

Degree in Accounting/Finance

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Contract Support (Ops & Finance - RBA Experience Preferred)

Job ID 294197

Posted 01-Sep-2026

Service line GWS Segment

Role type Full-time

Areas of Interest Accounting/Finance, Facilities Management

Location(s) Batu Kawan - Pulau Pinang - Malaysia

About The Role

As a CBRE Contract Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• Degree in Accounting / Finance with 3-4 years of job-related experience.
• RBA experience preferred.
• Experience managing multiple clients' accounts is an added advantage.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Service line: GWS Segment