Contract Support cum Receptionist (Finance/Accounting Background)

CBRE Asia Pacific; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

CBRE Asia Pacific in Kuala Lumpur, Malaysia, is seeking a Contract Support Associate cum Receptionist to deliver exceptional client service and administrative support within a large business unit. You will understand contract scope, manage invoicing, and support financial reporting while coordinating vendor onboarding and HSE compliance.

High emphasis on MS Office, accurate data handling, and cost-saving opportunities. Full-time role based in Kuala Lumpur, Malaysia, within the GWS Segment.

Qualifications

• Min. Diploma/Degree in Finance or Accounting.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Respond to client inquiries and concerns and ensure timely and quality service delivery.
• Understand the scope of the contract and ensure all work is carried out accordingly.
• Be a financial and operational systems champion and suggest cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review invoices and ensure accurate cost centre coding; manage quotations and purchase orders.
• Review and approve maintenance billing invoices and projects per contracted agreements.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements and maintain QHSE documentation.
• Gather and analyze data to identify and solve problems and suggest improvements.

Skills

Customer service

Financial analysis

MS Office

Communication

Problem solving

Education

Diploma/ Degree in Finance or Accounting

Tools

Microsoft Office Suite

Job description

About The Role

As a CBRE Contract Support Associate cum Receptionist, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need

• Min. Diploma/Degree in Finance or Accounting.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Full-time

Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia

Service line: GWS Segment