Contract Support (Ops & Finance) - Ipoh

CBRE Asia Pacific; Ipoh; On-site; MYR 42,000 - 65,000; Full time

Job summary

CBRE Asia Pacific in Ipoh, Malaysia is seeking a Contract Support Associate to provide customer service and admin support for a large Business Unit. This role handles contract delivery, invoicing, and reporting to ensure performance targets are met.

You will review invoices, coordinate vendors, and support HSE compliance with accurate documentation and monthly contract reviews. A 3–4 year track record and strong MS Office skills are required.

Qualifications

• 3–4 years of related experience in admin/finance or contract support.
• Solid understanding of processes and concepts within own function.
• Ability to communicate complex content concisely and logically.
• Advanced math skills for percentages, discounts and markups.
• Proficiency with MS Office and data handling.

Responsibilities

• Respond to client inquiries and ensure timely, quality service delivery.
• Understand contract scope and ensure work aligns with it.
• Act as financial and operations systems champion for cost-saving opportunities.
• Coordinate and onboard vendors for reactive and planned works.
• Review invoices and code costs, manage quotations and purchase orders.
• Review and approve maintenance billing and projects per contracts.
• Provide monthly reporting support for Contract and BU reviews.
• Assist with HSE compliance and maintain QHSE documentation.
• Analyze data to solve complex problems and suggest process improvements.

Skills

Customer service

Administrative support

Contract management

Financial reporting

Invoicing & billing

MS Office suite

Data analysis

Education

High School Diploma or GED

Tools

Microsoft Office

Billing software

Job description

Job ID

295004

Posted

18-Sep-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Facilities Management

Location(s)

Ipoh - Perak - Malaysia

About The Role

As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

Service line: GWS Segment