Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
As a Consulting Engineer, you will serve as a trusted technical advisor to customers, leading the strategy, design, and implementation of sophisticated Data Center and networking solutions that directly accelerate business outcomes. You will own end-to-end delivery of high-impact engagements, translating customer business requirements into scalable architectures while influencing technology transitions at the highest levels.
Key responsibilities
- Partner with Cisco account teams, partners, and multi-functional collaborators to align solution designs with customer goals, driving measurable success across pre-sales and delivery phases
- Act as the primary escalation point for sophisticated problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of technologies
- Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices that elevate the entire consulting practice
- Lead and drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes
- Design and implement network solutions, ensuring seamless system integration and proactive service assurance
- Integrate network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs
- Build and review project work including Design recommendations, High-Level Design, Low-Level Design, Implementation/Change Management Plans
About you
- Bachelor's degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles
- Deep knowledge of L2/L3 networking protocols and technologies (vPC, STP, HSRP, OSPF, EIGRP, BGP) with strong hands‑on Nexus 2K/5K/7K/9K platform experience
- Proven experience in design and deployment of Data Center solutions including traditional DC standalone Nexus design, Cisco VXLAN Fabric and Cisco ACI Fabric solutions using ACI MultiPod/Multisite/Remote Leaf Fabric architectures
- Active Data Center certification such as CCIE or CCNP, or equivalent vendor certification (e.g. VCP)
- Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs
- Preferred: Knowledge of software programmability, automation (Python, Ansible, Terraform and so on), orchestration, and/or virtualization technologies
- Preferred: Experience with compute, virtualization, and container environments including Cisco UCS, HyperFlex, VMware, Microsoft, and Kubernetes
- Preferred: Technical familiarity with multi‑cloud environments across AWS, Azure, and Google Cloud from a network integration perspective
- Preferred: Proven ability to mentor and develop junior engineers, with experience leading high‑visibility strategic consulting engagements
- Preferred: Fluency in Japanese to manage and support customers in Japan
About us
The Customer Experience (CX) team is a group of extraordinary technical guides whose main focus is delivering a world‑class customer experience by solving the toughest business challenges with network‑centric solutions. We accelerate customer and partner success through ground breaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi‑functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high‑performing, globally connected team with a strong culture of continuous learning, mentorship, and knowledge sharing.