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Cisco in Kuala Lumpur seeks a Consulting Engineer to lead strategy, design, and implementation of Data Center and networking solutions, translating business requirements into scalable architectures and end-to-end delivery.
You will collaborate with account teams and partners, act as escalation point for complex issues, and contribute reusable delivery frameworks while mentoring junior engineers.
The Customer Experience (CX) team is a group of extraordinary technical guides whose main focus is delivering a world-class customer experience by solving the toughest business challenges with network‑centric solutions. We accelerate customer and partner success through groundbreaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi‑functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high‑performing, globally connected team with a strong culture of continuous learning, mentorship, and knowledge sharing. Our impact is validated through strong financial results, industry recognition, and some of the highest customer and employee satisfaction scores at Cisco.
As a Consulting Engineer, you will serve as a trusted technical advisor to customers, leading the strategy, design, and implementation of sophisticated Data Center and networking solutions that directly accelerate business outcomes. You will own end‑to‑end delivery of high‑impact engagements, translating customer business requirements into scalable architectures while influencing technology transitions at the highest levels. Partner with Cisco account teams, partners, and multi‑functional collaborators to align solution designs with customer goals, driving measurable success across pre‑sales and delivery phases. Act as the primary escalation point for sophisticated problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge‑sharing practices that elevate the entire consulting practice.