Compliance & Customer Service Specialist

ocbc; Malaysia; On-site; MYR 191,000 - 319,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development

Employee benefits

Job summary

OCBC Bank is seeking a Business Compliance Officer to help ensure operations meet regulatory standards and maintain client trust. You will collaborate with multiple stakeholders, assess compliance risks, and implement effective controls to mitigate them.

The role emphasizes staying up-to-date with regulatory changes and applying analytical problem-solving to address compliance issues. Strong communication and independence are essential.

Qualifications

• Diploma or higher in any field.
• Minimum 2 years banking experience.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.

Responsibilities

• Assist in compliance-related requirements for RM review and sign-off.
• Obtain necessary information from customers for compliance assessments.
• Support Business Units with KYC, OFAC and other regulatory requirements.
• Monitor regulatory compliance and breaches.

Skills

Diploma / Advanced Diploma

Banking knowledge

Communication skills

Team player

Education

Diploma or Higher Diploma

Tools

MS Word

MS Excel

PowerPoint

Job description

OCBC Bank is seeking a Business Compliance Officer to help ensure operations meet regulatory standards and maintain client trust. You will collaborate with multiple stakeholders, assess compliance risks, and implement effective controls to mitigate them.

The role emphasizes staying up-to-date with regulatory changes and applying analytical problem-solving to address compliance issues. Strong communication and independence are essential.