Compliance & Customer Service Specialist

OCBC; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

OCBC in Malaysia is seeking a Business Compliance Officer to ensure operations comply with regulatory requirements and maintain the bank's integrity across stakeholders. You will help identify risks, implement controls, and support relationship managers with due diligence and KYC processes.

The role emphasizes collaboration with business units, staying updated on regulatory changes, and delivering effective compliance solutions to safeguard customer trust and the bank's reputation.

Qualifications

• Diploma or Advanced/Higher/Graduate Diploma in any field.
• Banking knowledge or experience is advantageous.
• Minimum 2 years of banking experience.
• Strong communication and interpersonal skills.
• Proficient in MS Office applications (Word, Excel, PowerPoint).

Responsibilities

• Assist in compliance-related tasks such as due diligence and review for Relationship Managers.
• Support Business Units with KYC, OFAC, and other regulatory requirements.
• Monitor regulatory compliance and breaches.
• Provide timely information for RM submissions and regulatory reporting.

Skills

Communication

Interpersonal skills

Analytical thinking

Education

Diploma/Advanced Diploma

Tools

MS Office (Word, Excel, PowerPoint)

Job description

OCBC in Malaysia is seeking a Business Compliance Officer to ensure operations comply with regulatory requirements and maintain the bank's integrity across stakeholders. You will help identify risks, implement controls, and support relationship managers with due diligence and KYC processes.

The role emphasizes collaboration with business units, staying updated on regulatory changes, and delivering effective compliance solutions to safeguard customer trust and the bank's reputation.