Commercial Manager

Adknowledge Asia; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

ADA, the Data and AI Experience Company, seeks a Commercial Manager - eCommerce to lead the commercial team and drive sales on Lazada, Shopee, and local marketplaces. You will optimize listings, pricing, and promotions to boost revenue and profitability.

You will collaborate with the Head of Commercial and cross-functional teams, apply market insights, and manage performance reporting to senior management in a fast-paced, data-driven environment.

Qualifications

• Minimum of 5 years' experience in eCommerce, with at least 3 years in a management role.
• Strong understanding of eCommerce platforms, marketplaces and trends.
• Proven track record of driving sales and profitability on eCommerce platforms.
• Excellent leadership, communication, and problem-solving skills.
• Strong analytical skills, preferable with P&L knowledge.
• Ability to work in a fast-paced and dynamic environment.

Responsibilities

• Develop and implement eCommerce strategies to drive sales and profitability on Lazada and Shopee, along with other local eCommerce marketplaces
• Work closely with Commercial Director and other departments to optimize product listings, pricing, and promotional activities to increase customer engagement and revenue
• Monitor and analyse eCommerce market trends, customer behaviour , and competitor activities to identify opportunities for growth
• Lead the commercial team in the execution of eCommerce initiatives and ensure goals are met
• Prepare and present reports on sales performance, market trends, and other relevant data to senior management
• Monitor and improve the profitability performance of respective brands and areas
• Continuously improve eCommerce processes and systems to increase efficiency and effectiveness
• Collaborate with other teams such as marketing, logistics , and customer service to ensure a seamless customer experience

Skills

eCommerce leadership

Strategic thinking

Analytical skills

Communication

P&L knowledge

Market trend analysis

Job description

3 - 4 Years

Full Time

Job Description

About ADA

ADA is the Data and AI Experience Company. Present in 14 markets globally, we build intelligent experiences that power enterprise growth, spanning identity and authentication, personalization, commerce, and data & AI foundations; where every touchpoint earns trust, every interaction creates value, and every decision runs on real-time intelligence, so enterprises can stay ahead and deliver measurable outcomes. Our mission is to build the world's most intelligent growth platform for every client we serve. We work with over 1,500 global brands across CPG, Retail, Telco, BFSI, and Healthcare.

JOB PURPOSE

T he Commercial Manager - eCommerce is responsible for leading the commercial team in the development and execution of strategies to drive sales and profitability on eCommerce platforms such as Lazada and Shopee, along with other local eCommerce marketplaces. The Commercial Manager will work closely with the Head of Commercial and other departments to optimize product listings, pricing, and promotional activities to increase customer engagement and revenue.

ACCOUNTABILITIES / KEY RESPONSIB I LITIES

• Develop and implement eCommerce strategies to drive sales and profitability on Lazada and Shopee, along with other local eCommerce marketplaces
• Work closely with Commercial Director and other departments to optimize product listings, pricing, and promotional activities to increase customer engagement and revenue
• Monitor and analyse eCommerce market trends, customer behaviour , and competitor activities to identify opportunities for growth
• Lead the commercial team in the execution of eCommerce initiatives and ensure goals are met
• Prepare and present reports on sales performance, market trends, and other relevant data to senior management
• Monitor and improve the profitability performance of respective brands and areas
• Continuously improve eCommerce processes and systems to increase efficiency and effectiveness
• Collaborate with other teams such as marketing, logistics , and customer service to ensure a seamless customer experience

QUALIFICATIONS, EXPERIENCE & SKILLS/COMPETENCIES

• Minimum of 5 years' experience in eCommerce, with at least 3 years in a management role
• Strong understanding of eCommerce platforms, marketplaces and trends
• Proven track record of driving sales and profitability on eCommerce platforms
• Excellent leadership, communication, and problem-solving skills
• Strong analytical skills, preferable with P&L knowledge
• Ability to work in a fast-paced and dynamic environment.

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Job Snapshot

• Updated Date: 30-04-2026
• Job ID: JOB_268
• Department: ECS-eCommerce Commercial