CloudOps Engineer: Flexible Hybrid & 24/7 On-Call

Extreme Reach, Inc.; Kuala Lumpur; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive benefits

Flexible hybrid work

Global diverse community

Job summary

Extreme Reach, Inc. is seeking a CloudOps Engineer in Kuala Lumpur, Malaysia, to design, develop, and document scalable cloud infrastructure and monitoring solutions supporting our video advertising platform.

You will work with cross-functional teams on requirements, deployments, automation, security, and continuous improvement of cloud operations, including on-call rotation across APAC/UK-EMEA/US during weekends and holidays.

Qualifications

• Experience designing, developing, and documenting cloud infrastructure.
• Strong monitoring and incident management capabilities for production systems.
• Ability to perform root-cause analysis and drive corrective actions.

Responsibilities

• Automate manual ops tasks to streamline processes and reduce manual effort.
• Identify areas to improve reliability and reduce incidents.
• Manage and support proactive monitoring across Production environments.
• Analyze recurring Live issues and facilitate developer investigations.
• Provide Tier 3 support for Extreme Reach production infrastructure across a 3-shift rotation (APAC, UK/EMEA, US) with on-call coverage.
• Act as first responder for infrastructure incidents and perform RCA reports.
• Implement corrective actions to avoid recurring issues.
• Create and manage automated infrastructure solutions and configuration management.
• Assist developers in debugging bugs to speed triage and fixes.
• Understand large-scale on-prem and cloud mission critical systems, networking, security, scalability, and performance KPIs.

Skills

Cloud architecture

Incident management

Automation

Monitoring

Root cause analysis

On-call support

Team collaboration

Security

Tools

Infrastructure as Code

Automation scripts

PAAS offerings

Job description

Extreme Reach, Inc. is seeking a CloudOps Engineer in Kuala Lumpur, Malaysia, to design, develop, and document scalable cloud infrastructure and monitoring solutions supporting our video advertising platform.

You will work with cross-functional teams on requirements, deployments, automation, security, and continuous improvement of cloud operations, including on-call rotation across APAC/UK-EMEA/US during weekends and holidays.