Cloud Infrastructure Engineer — 7x24 Ops & Incident Response

Whale Cloud Technology Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

Whale Cloud Technology Co., Ltd. in Malaysia seeks a skilled Technical Support Engineer (Cloud) to support our infra operations for a key telecom client.

This contractual role calls for continuous monitoring, maintenance, and optimization of cloud infrastructure under a 7x24 shift rotation. Responsibilities include adapting to a 7x24 schedule, managing Alibaba Cloud services, maintaining Linux environments, and deploying Docker/Kubernetes.

Qualifications

• Diploma or higher in CS/SE/Networking or InfoSec.
• Minimum 3 years in technical operations and maintenance.
• Strong Linux administration and cloud platform experience.

Responsibilities

• Adapt to a 7x24 shift rotation including holiday coverage.
• Monitor, maintain, and optimize Alibaba Cloud services (ECS/RDS/SLB/Redis/OSS).
• Manage Linux environments (CentOS/Ubuntu) and automate with Shell scripts.
• Deploy and operate Docker containers and Kubernetes clusters.
• Use Prometheus, Grafana, Zabbix, ELK to identify and resolve alerts.
• Configure security groups, backups, DR plans, and network security.
• Maintain Nginx and MySQL; apply TCP/IP, VLAN, OSPF knowledge.

Skills

Cloud infrastructure

Linux administration

Docker

Kubernetes

Incident response

Education

Diploma or Bachelor’s in CS/SE/Networking or InfoSec

Tools

Alibaba Cloud

Prometheus

Grafana

Zabbix

ELK

Nginx

MySQL

Job description

Whale Cloud Technology Co., Ltd. in Malaysia seeks a skilled Technical Support Engineer (Cloud) to support our infra operations for a key telecom client.

This contractual role calls for continuous monitoring, maintenance, and optimization of cloud infrastructure under a 7x24 shift rotation. Responsibilities include adapting to a 7x24 schedule, managing Alibaba Cloud services, maintaining Linux environments, and deploying Docker/Kubernetes.