Cloud Systems Reliability Engineer

TUNGSTEN AUTOMATION MALAYSIA SDN. BHD.

Malaysia

On-site

MYR 90,000 - 150,000

Full time

4 days ago

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Job summary

Tungsten Automation Malaysia seeks a Cloud System Engineer to safeguard data processing in our SaaS environment, monitor performance, and handle on-call duties to meet SLA metrics 24/7/365. You will monitor cloud-hosted services, diagnose incidents, and ensure data integrity while following SOC2 Type II and ISO27001 guidelines.

You will collaborate with Cloud Operations, Application Services, Cloud PMO, and Cloud GRC, documenting configurations and using AI-enabled tools to drive efficiency and

Qualifications

Experience monitoring cloud-hosted SaaS services and managing performance.
Ability to diagnose and remediate production incidents in a 24/7 on-call model.
Familiarity with SOC2 Type II and ISO27001 security controls.
Proactive troubleshooting with cross-team collaboration.

Responsibilities

Continuously monitor cloud services for performance and capacity.
Participate in on-call rotation; diagnose and remediate incidents.
Adhere to SOC2/ISO27001 guidelines and monitor security controls.
Identify bottlenecks; collaborate with R&D and stakeholders on fixes.
Ensure data integrity and confidentiality; document configurations.
Work with Cloud Ops, App Services, PMO and GRC on projects.
Maintain procedures and improve efficiency with AI tools.

Skills

System Monitoring

Incident Management

Compliance & Security

Performance Tuning

Data Integrity

Collaboration

Documentation

AI-Enabled Tools

Job description

You will collaborate with Cloud Operations, Application Services, Cloud PMO, and Cloud GRC, documenting configurations and using AI-enabled tools to drive efficiency and

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