Clinical Support & Patient Care Assistant

Hirehub Management Sdn. Bhd.; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

Hirehub Management Sdn. Bhd. is seeking a patient-facing healthcare assistant to support clinical staff at a Bukit Jalil clinic. The role involves intake, pre-consultation checks, vital signs, and coordination with doctors and laboratories.

Key tasks include specimen handling, equipment maintenance, inventory management, and accurate record-keeping, with a 6-day rotating schedule and weekend shifts to ensure smooth patient flow.

Qualifications

• Healthcare certificate/diploma or equivalent clinic experience.
• Highly accurate, organised and detail-oriented, especially with repetitive tasks.
• Able to multitask between clinical, operational and administrative responsibilities.
• Proficient in English, Bahasa Malaysia, and Mandarin.
• Willing to work on a 6-day rotating schedule, including weekends.

Responsibilities

• Assist with patient registration, identity checks, paperwork and pre-consultation preparation.
• Perform and document vital signs and basic health assessments.
• Support blood collection and specimen handling within approved training and scope of practice.
• Label, record, store and prepare specimens for laboratory collection.
• Liaise with external laboratories regarding test requests, specimen collection, turnaround times and results.
• Monitor pending test results, follow up on delays and ensure completed results reach the doctor promptly.
• Prepare, clean and reset consultation and treatment rooms, including equipment, linen and supplies.
• Assist doctors and nurses with clinical procedures within the permitted scope.
• Daily equipment checks and maintain required logs for point-of-care devices.
• Manage clinical inventory, including stock levels, expiry dates and stock rotation.
• Maintain accurate clinical records, logbooks and documentation in the clinic system.
• Follow hygiene, infection-control, sharps disposal and clinical-waste management procedures.
• Coordinate with the front desk to maintain smooth patient flow, room availability and appointment timing.
• Support offsite health screenings and corporate health events.
• Assist with onboarding of new point-of-care equipment.
• Provide front-desk registration support during busy periods.
• Assist with stock counts, audits and inspection preparation.
• Help collect and compile operational data and reports.

Skills

Attention to detail

Multitasking

English proficiency

Bahasa Malaysia

Mandarin

Education

Healthcare certificate/diploma

Phlebotomy certification

Medical Laboratory Technologist (MLT) qualification

Tools

EMR familiarity

Job description

Hirehub Management Sdn. Bhd. is seeking a patient-facing healthcare assistant to support clinical staff at a Bukit Jalil clinic. The role involves intake, pre-consultation checks, vital signs, and coordination with doctors and laboratories.

Key tasks include specimen handling, equipment maintenance, inventory management, and accurate record-keeping, with a 6-day rotating schedule and weekend shifts to ensure smooth patient flow.