Clinic Receptionist - Front Desk & Guest Experience (Penang)

LS Medical Group; George Town; On-site; MYR 27,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Professional development and training

Staff discounts on treatments

Flexible working arrangements

Career progression opportunities

Job summary

LS Medical Group is seeking a professional Clinic Receptionist for our medical aesthetic clinic in Gurney, Penang. This full-time role is the first point of contact, responsible for creating a welcoming environment and ensuring outstanding client service from arrival.

Responsibilities include scheduling, registrations, handling enquiries, payments, and coordinating with medical staff to maintain smooth clinic operations.

Qualifications

• High school diploma or equivalent; hospitality experience helps.
• Experience as receptionist in medical/beauty clinic preferred.
• Strong English and Mandarin communication skills.
• Organizational and time-management abilities with multitasking.
• Proficiency with scheduling software and MS Office.
• Professional appearance and interpersonal skills.
• Confidentiality and discretion.
• Passion for customer service.
• Flexible and willing to learn.
• Basic knowledge of aesthetics preferred.

Responsibilities

• Greet clients warmly on arrival.
• Manage appointments and confirmations.
• Handle check-ins and registration.
• Answer enquiries via phone, email, in person.
• Process payments and invoices.
• Maintain client confidentiality.
• Coordinate with medical staff for smooth flow.
• Manage supplies and inventory.
• Perform general admin tasks.
• Provide excellent customer service.

Skills

English & Mandarin

Customer service

Multitasking

Office software

Communication skills

Education

High school diploma

Tools

MS Office

Clinic scheduling software

Job description

LS Medical Group is seeking a professional Clinic Receptionist for our medical aesthetic clinic in Gurney, Penang. This full-time role is the first point of contact, responsible for creating a welcoming environment and ensuring outstanding client service from arrival.

Responsibilities include scheduling, registrations, handling enquiries, payments, and coordinating with medical staff to maintain smooth clinic operations.