Clinic Front Desk Specialist — Training & Growth Path

MEDIWIRA GROUP HOLDINGS SDN.BHD.; Sabah; On-site; MYR 20,000 - 28,000; Full time

Benefits offered by this job

Training Provided

Friendly Working Environment

Opportunities for Promotion

EPF, SOCSO & EIS provided

Job summary

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a clinic receptionist to provide warm, professional service to patients at our Sabah clinic.

You will manage appointments, registrations, follow-ups, and handle inquiries via phone and WhatsApp, while maintaining accurate patient records and a welcoming front desk environment. The role involves processing payments, coordinating with dentists and staff, and handling general administrative tasks.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in customer service, reception, or healthcare settings is an advantage.
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in Microsoft Office.

Responsibilities

• Welcome and assist patients in a friendly and professional manner.
• Manage patient appointments, registrations, and follow-ups.
• Answer incoming phone calls and respond to WhatsApp inquiries.
• Handle patient records and ensure information is updated accurately.
• Process payments and issue receipts.
• Coordinate with dentists and clinic staff to ensure smooth daily operations.
• Assist with administrative and operational tasks as assigned by management.
• Maintain a clean, organized, and welcoming reception area.

Skills

Customer service

Reception

Communication

Microsoft Office

Education

Fresh graduates welcome

Tools

Microsoft Office

Job description

MEDIWIRA GROUP HOLDINGS SDN.BHD. is seeking a clinic receptionist to provide warm, professional service to patients at our Sabah clinic.

You will manage appointments, registrations, follow-ups, and handle inquiries via phone and WhatsApp, while maintaining accurate patient records and a welcoming front desk environment. The role involves processing payments, coordinating with dentists and staff, and handling general administrative tasks.