Clinic Operations Manager: Multisite & Metrics

Private Advertiser; Johor Bahru; On-site; MYR 67,000 - 100,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a Clinic Manager to oversee daily operations, coordinate patient flow, and manage front-desk duties with a focus on confidentiality and accuracy. Strong administrative and customer service skills and proficiency in Excel are essential.

You will supervise staff across branches, generate reports in Excel, track clinic metrics, and support on-site medical programmes. Willingness to travel between Johor Bahru branches and work 45 hours weekly, including

Qualifications

• Minimum SPM/STPM/Diploma (healthcare or administration preferred).
• Proficient in CMS and computer applications, especially Microsoft Excel.
• Strong communication, organisation, and multitasking skills.
• Able to work independently with minimal supervision.
• Willing to travel between clinic branches in the Johor Bahru as needed.
• Able to support on-site medical checkups and medical programmes.
• Willing to work 45 hours per week, including weekends if required, and follow the clinic's shift roster.

Responsibilities

• Support resident doctors in coordinating daily patient flow
• Manage front-desk duties & staff, including enquiries, payments, and receipts
• Overview & ensure consultation rooms and keep them clean and ready
• Generate reports, track clinic metrics, perform weekly sales and run basic analysis in Excel
• Manage inventory and support stock replenishment
• Communicate professionally with parents, caregivers, and external partners
• Uphold confidentiality and clinic policies

Skills

Administrative skills

Customer service

communication

Education

Minimum SPM/STPM/Diploma

Tools

CMS

Excel

Job description

Private Advertiser in Malaysia is seeking a Clinic Manager to oversee daily operations, coordinate patient flow, and manage front-desk duties with a focus on confidentiality and accuracy. Strong administrative and customer service skills and proficiency in Excel are essential.

You will supervise staff across branches, generate reports in Excel, track clinic metrics, and support on-site medical programmes. Willingness to travel between Johor Bahru branches and work 45 hours weekly, including