Clinic Assistant (Mandarin Speaking)

Aegis Clinic & Surgery; Selangor; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Supervision by doctors

Career progression opportunities

Stable employment in private clinic

Job summary

AEGIS Clinic & Surgery is seeking a reliable, patient-oriented Clinic Assistant to join our team in Eco Ardence, Setia Alam. You will be involved in day-to-day clinic operations and patient services to support doctors and the clinical team.

Training will be provided and there are opportunities to take on greater responsibilities as the clinic grows, with career progression toward Senior Clinic Assistant / Clinic Operations roles. The clinic operates with a roster system.

Qualifications

• Able to communicate confidently in Mandarin.
• Able to communicate Bahasa Malaysia and basic English.
• Friendly, courteous and professional with patients.
• Responsible, punctual and dependable.
• Good work attitude and willingness to learn.
• Good attention to detail and able to follow clinic SOPs.
• Comfortable handling patients, medications, payments and confidential information.
• Basic computer/smartphone literacy.
• Able to work rotating shifts including evenings, weekends and public holidays.
• Willing to learn and gradually take on additional responsibilities.

Responsibilities

• Welcome, register and assist patients in a friendly and professional manner.
• Manage appointments, telephone calls and WhatsApp enquiries.
• Handle front-desk duties, payments, cashiering and receipts.
• Prepare consultation and treatment areas before and after patient care.
• Assist doctors during minor procedures and treatments when required.
• Dispense medications accurately according to doctors' instructions and clinic SOPs.
• Coordinate laboratory investigations, specimen handling and patient follow-up.
• Maintain accurate patient records and administrative documentation.
• Monitor medications, consumables and clinic stock levels.
• Assist with stock checking, replenishment and expiry-date monitoring.
• Maintain cleanliness, organisation and readiness of clinical and reception areas.
• Assist with daily clinic opening and closing procedures.
• Perform other reasonable clinic-related duties as required.

Skills

Mandarin communication

Bahasa Malaysia

English

Customer service

Attention to detail

Teamwork

Education

Fresh graduates welcome

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

AEGIS Clinic & Surgery is looking for a reliable, responsible and patient-oriented Clinic Assistant to join our growing team in Eco Ardence, Setia Alam.

We are looking for someone who takes pride in their work, communicates professionally with patients and is interested in building a stable, long-term career in a medical clinic.

This is more than a basic reception role. You will be involved in day-to-day clinic operations, patient service, medication dispensing, laboratory coordination and assisting doctors with clinical procedures.

Training will be provided, and suitable team members will have opportunities to take on greater responsibilities as the clinic grows.

About the Role

AEGIS Clinic & Surgery is looking for a reliable, responsible and patient-oriented Clinic Assistant to join our growing team in Eco Ardence, Setia Alam.

We are looking for someone who takes pride in their work, communicates professionally with patients and is interested in building a stable, long-term career in a medical clinic.

This is more than a basic reception role. You will be involved in day-to-day clinic operations, patient service, medication dispensing, laboratory coordination and assisting doctors with clinical procedures.

Training will be provided, and suitable team members will have opportunities to take on greater responsibilities as the clinic grows.

Key Responsibilities

• Welcome, register and assist patients in a friendly and professional manner

• Manage appointments, telephone calls and WhatsApp enquiries

• Handle front-desk duties, payments, cashiering and receipts

• Prepare consultation and treatment areas before and after patient care

• Assist doctors during minor procedures and treatments when required

• Dispense medications accurately according to doctors' instructions and clinic SOPs

• Coordinate laboratory investigations, specimen handling and patient follow-up

• Maintain accurate patient records and administrative documentation

• Monitor medications, consumables and clinic stock levels

• Assist with stock checking, replenishment and expiry-date monitoring

• Maintain cleanliness, organisation and readiness of clinical and reception areas

• Assist with daily clinic opening and closing procedures

• Perform other reasonable clinic-related duties as required

What We Are Looking For

• Able to communicate confidently in Mandarin, as the role involves communication with Mandarin-speaking patients

• Able to communicate effectively in Bahasa Malaysia and basic English

• Friendly, courteous and professional when dealing with patients

• Responsible, punctual and dependable

• Good work attitude and willingness to contribute as part of a small clinic team

• Good attention to detail and able to follow instructions and clinic SOPs

• Comfortable handling patients, medications, payments and confidential information

• Basic computer and smartphone literacy

• Comfortable working in a healthcare environment

• Able to work rotating shifts, including evenings, weekends and public holidays according to roster

• Willing to learn and gradually take on additional responsibilities

AEGIS Clinic & Surgery operates daily from 8:30 AM to 10:00 PM. Staff work according to a scheduled roster and are not expected to work the clinic's entire operating hours.

Experience

Previous experience in any of the following is an advantage:

• GP clinic or medical centre

• Pharmacy

• Dental clinic

• Healthcare or wellness centre

• Reception or customer service

• Retail environments involving customer interaction and cashiering

Previous clinic experience is not compulsory.

Fresh graduates and candidates without healthcare experience are encouraged to apply if they demonstrate good communication skills, reliability, maturity and willingness to learn.

What We Offer

• Competitive monthly salary based on experience and capability

• EPF, SOCSO and EIS

• Structured on-the-job training

• Direct training and supervision by doctors

• Exposure to general practice, dermatology, minor surgical procedures and outpatient medical care

• Opportunity to develop practical clinical and administrative skills

• Supportive doctor-led working environment

• Opportunity for progression to Senior Clinic Assistant / Clinic Operations responsibilities

• Performance and salary review based on demonstrated capability and contribution

• Stable employment opportunity within a growing private medical clinic

About AEGIS Clinic & Surgery

AEGIS Clinic & Surgery is a modern private medical clinic located in Eco Ardence, Setia Alam.

We provide a broad range of outpatient medical services including:

• General medical care

• Dermatology

• Minor surgical procedures

• Health screening

• Vaccination

• Wound care

• Laboratory investigations

• Other outpatient medical services

We place strong emphasis on professional patient care, responsible clinical practice, teamwork and continuous improvement.

We are looking for someone who wants to grow together with the clinic—not simply someone looking for a temporary job.

If you are responsible, dependable, comfortable communicating with patients and interested in developing a long-term career in healthcare, we welcome your application.