Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
We are looking for a responsible, organised and service-oriented Administrative Executive to join our team at Dr Jane Clinic.
This role is suitable for someone who enjoys working in a professional, fast-paced environment and is comfortable handling a combination of administration, customer service, scheduling and day-to-day clinic operations.
Key Responsibilities
- Manage daily administrative and front desk duties
- Attend to patient enquiries via WhatsApp, phone calls and in person
- Arrange, confirm and coordinate patient appointments
- Maintain accurate patient information, records and documentation
- Handle payments, receipts and basic daily transaction records
- Assist with SQL system, data entry and administrative reporting
- Coordinate staff schedules, leave records and other HR administrative matters
- Assist with stock records, purchasing and supplier coordination
- Prepare letters, documents, reports and other administrative materials when required
- Liaise with patients, suppliers and external parties professionally
- Support doctors and management with day-to-day clinic operations
- Ensure the reception and administrative areas are organised and presentable
- Perform other reasonable administrative and operational duties as required
Requirements
- Diploma or Degree in Business Administration, Management, Accounting or a related field
- Previous experience in administration, customer service, healthcare or a similar role is an advantage
- Experience with SQL accounting/payroll software will be an added advantage
- Comfortable using Microsoft Office / Google Workspace and general computer systems
- Good command of English and Bahasa Malaysia. Proficiency in additional languages or dialects will be an added advantage.
- Good communication and interpersonal skills
- Organised, responsible and attentive to detail
- Able to multitask and work independently
- Professional and pleasant when communicating with patients and colleagues
- Willing to work 6 days per week, including weekends according to the clinic roster
Benefits
- Competitive salary based on experience and capabilities
- EPF, SOCSO & EIS contributions
- Annual leave and medical leave
- Public holiday entitlement
- Staff benefits and privileges
- Training and opportunities to learn about clinic operations and the aesthetic medical industry
- Opportunity for career growth as the clinic expands
- Supportive and professional working environment
- Parking provided, accommodation available based on availability
- Convenient workplace at Tropicana Avenue, Petaling Jaya
We are looking for someone who wants to grow with the clinic and become an important part of our administrative and operations team.