CLINIC ASSISTANT

Twin Towers Medical Centre; Penang; On-site; MYR 28,000 - 42,000; Full time

Job summary

Twin Towers Medical Centre is seeking a dedicated Clinic Assistant / Medical Assistant to support clinical and administrative operations. You will manage appointments, registrations, billing, and records while assisting the medical team during procedures and emergencies.

The role emphasizes accurate documentation, patient education, confidentiality, and teamwork in a fast-paced healthcare setting. Prior clinic experience is advantageous.

Qualifications

• Diploma or certificate in Medical Assistant, Nursing, Healthcare or related field.
• Experience in a clinic or hospital setting is an advantage.
• Strong communication and organizational skills; ability to multitask in a fast-paced healthcare env.
• Proficiency with basic computer use and clinical information systems.

Responsibilities

• Manage patient appointments, registration, billing and records in the clinic system.
• Perform diagnostic procedures and process clinical requests accurately.
• Assist medical team during emergencies and provide timely support.
• Educate patients on health matters and post-treatment care as appropriate.
• Report critical patient conditions to the attending doctor promptly.
• Ensure medical equipment is maintained and ready for use.
• Prepare and file medical reports for health screenings and examinations.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Team player

Education

Diploma/Certificate in Medical Assistance or related field

Tools

Clinical information systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a dedicated and detail-oriented Clinic Assistant / Medical Assistant to join our healthcare team. In this role, you will provide clinical and administrative support to ensure efficient daily operations while delivering excellent patient care and service.

Key Responsibilities

• Manage patient appointments, registration, billing, and records using the clinic’s information system.
• Perform assigned diagnostic procedures and process clinical requests accurately.
• Assist the medical team during clinical emergencies and provide timely support when required.
• Educate patients on health-related matters and post-treatment care as appropriate.
• Promptly report any critical or life-threatening patient conditions to the attending doctor.
• Ensure medical equipment is properly handled, maintained, and ready for use.
• Prepare and compile medical reports for health screenings and medical examinations while maintaining accurate documentation.
• Monitor medical and office supplies, maintain inventory levels, and coordinate timely replenishment.
• Ensure all required patient forms and documentation are completed accurately and filed accordingly.
• Handle cash transactions, daily reconciliations, and banking handovers in accordance with clinic procedures.
• Maintain the confidentiality, security, and privacy of all patient information.
• Coordinate the dispatch of medical reports via courier, registered mail, or direct collection.
• Participate in internal and external training programmes to enhance professional knowledge and skills.
• Perform other duties and responsibilities assigned by the management.

Requirements

• Diploma or Certificate in Medical Assistant, Nursing, Healthcare, or a related field.
• Previous experience in a clinic or hospital setting is an advantage.
• Good communication, interpersonal, and organizational skills.
• Ability to multitask and work effectively in a fast-paced healthcare environment.
• Basic computer literacy and experience using clinical or hospital information systems are preferred.
• Strong attention to detail, integrity, and commitment to patient confidentiality.
• Positive attitude, team player, and passionate about delivering excellent patient care.