CLINIC ASSISTANT

Wellspring Family Clinic; Ipoh; On-site; MYR 31,000 - 40,000; Full time

Job summary

Jora Malaysia is seeking a friendly clinic assistant to support daily operations, manage patient flow, and deliver frontline service to walk-in clients.

You will register patients, verify details, schedule appointments, assist doctors, prepare rooms, and maintain records while keeping the clinic clean and organized.

Qualifications

• Minimum SPM qualification; diploma or above in healthcare is an advantage.
• Minimum 2 years' clinic experience required.
• Able to speak Mandarin and dialects.
• Good communication and patient-focused attitude.
• Able to work on shifts, weekends, and public holidays.

Responsibilities

• Assist with daily clinic operations to ensure smooth patient flow.
• Register patients, verify details, and manage the queue system.
• Provide frontline service to walk-in patients.
• Handle appointment scheduling and inquiries.
• Assist doctors during consultations and minor procedures.
• Prepare consultation rooms, equipment and consumables.
• Update patient records in the clinic system.
• Handle billing, payments and receipts.
• Maintain cleanliness and readiness of the clinic environment.

Skills

Customer service

Communication

Teamwork

Mandarin

Education

SPM or equivalent

Diploma in healthcare (advantage)

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Assist with daily clinic operations to ensure smooth patient flow.
• Register patients, verify details, and manage the queue system.
• Provide friendly and professional frontline service to walk-in patients.
• Handle appointment scheduling, follow-up reminders and patient inquiries.
• Assist doctors during consultations and minor procedures.
• Prepare consultation rooms, equipment and consumables.
• Perform basic clinical tasks such as vital signs (Temperature, BP, Pulse, SPO2).
• Conduct simple diagnostic tests under supervision (urine test, UPT, blood glucose).
• Monitor stock levels for medication and clinic consumables.
• Update and maintain accurate patient records in the clinic system.
• Handle billing, payment collection, and receipt issuance.
• Maintain cleanliness and readiness of the clinic environment.

Our Requirements:

• Minimum SPM qualification; Diploma or above in healthcare fields is an advantage.
• Min 2 years experience are required.
• Able to speak Mandarin and dialects.
• Good communication skills with a friendly and patient-focused attitude.
• Able to work on shifts, weekends, and public holidays.
• Responsible, disciplined, fast learner, and able to work in a team.

Only shortlisted candidates will be notified.