Clinic Assistant

One Medic Bukit Beruang Sdn Bhd; Malacca City; On-site; MYR 40,000 - 58,000; Full time

Job summary

Jora Malaysia is seeking a qualified Medical Assistant or Nurse to join our clinic support team in Malacca. You will handle dispensing prescriptions, verify labels, and maintain dispensing area cleanliness while ensuring patient safety and confidentiality.

You will liaise with prescribers, counsel patients on adverse reactions and drug interactions, manage inventory, and support administrative tasks to keep clinic operations smooth.

Qualifications

• Strong communication and interpersonal skills with patients and healthcare professionals.
• Ability to interact effectively with patients and healthcare professionals in a clinical setting.
• Proven ability to manage patient information with confidentiality.
• Fluency in English and Bahasa Malaysia (spoken and written).

Responsibilities

• Handle dispensing of medications and verify prescription labels.
• Maintain cleanliness of the dispensing area and ensure compliance with procedures.
• Counsel patients on adverse drug reactions and interactions.
• Communicate with prescribers when prescriptions are unclear or potentially harmful.
• Perform inventory monitoring and administrative tasks for the clinic.
• Contribute to improving operational systems and clinic workflow.

Skills

Communication skills

Patient interaction

Attention to detail

Bilingual English Bahasa Malaysia

Education

Medical Assistant or Nursing qualification

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

JOB RESPONSIBILITIES

Responsible for the proper handling of medications, including dispensing prescriptions, maintaining cleanliness in the dispensing area, verifying labels of all dispensed drugs, and ensuring compliance with medication-related procedures.

Ensure patient safety by preparing and supervising the filling and refilling of prescriptions, and providing counselling to patients regarding possible adverse reactions and interactions with other medications, food, or beverages.

Communication with Prescribers

Communicate with prescribers whenever a prescription is unclear, incomplete, or potentially harmful to the patient.

Quality Assurance

Accountable for quality assurance processes, including handling customer returns related to defective products.

Maintain accurate patient records while ensuring strict confidentiality of sensitive information.

Administrative Duties

Perform administrative tasks for the clinic, including monitoring inventory to ensure adequate stock of products and medications, and preparing and filing required reports.

System Improvement

Contribute to improving operational systems and the overall workflow within the clinic.

Compliance with Management Instructions

Comply with all instructions and directives from the management team in the performance of duties.

Additional Duties

Assist with any other tasks assigned by supervisors or management from time to time.

REQUIREMENTS

Educational Qualification

Certificate or Diploma inMedical Assistant or Nursing with a valid current practising certificate and any other relevant qualifications.

Work Experience

Minimum of 2 years of experience in a similar role within a clinic or healthcare setting.

Communication Skills

Possess strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.

Proficient in both spoken and written English and Bahasa Malaysia.