Clinic Assistant

Care Alliance Management Sdn Bhd; Klang City, Port Klang; On-site; MYR 28,000 - 45,000; Full time

Job summary

Klinik NovoMed in Malaysia seeks a clinic operations assistant to support customer relations, dispensary management, and front desk duties at the KL clinic.

You will assist doctors during consultations, prepare medications, manage inventory, handle invoices and MCs, and respond to patient inquiries via WhatsApp and social media while maintaining a clean, welcoming environment.

Qualifications

• Relevant experience is an added advantage.

Responsibilities

• Provide friendly and professional customer service to patients.
• Register patients and assist with clinic front desk operations.
• Assist doctors during consultations and medical procedures.
• Prepare, dispense, and explain prescribed medications according to the doctor's instructions.
• Monitor medication and medical supplies and ensuring proper stock management.
• Handle invoices, medical certificates (MC), and daily sales records.
• Maintain the cleanliness and tidiness of the clinic.
• Respond to patient enquiries via WhatsApp and social media platforms.
• Assist with appointment reminders, patient follow-ups, and social media content when required.
• Perform other duties as assigned by the management.

Job description

This role supports the operations of KLINIK NOVOMED across customer relations, clinical assistance, dispensary management, financial administration, facility maintenance, and social media engagement.

Key responsibilities

Provide friendly and professional customer service to patients.

Register patients and assist with clinic front desk operations.

Assist doctors during consultations and medical procedures.

Prepare, dispense, and explain prescribed medications according to the doctor's instructions.

Monitor medication and medical supplies and ensuring proper stock management.

Handle invoices, medical certificates (MC), and daily sales records.

Maintain the cleanliness and tidiness of the clinic.

Respond to patient enquiries via WhatsApp and social media platforms.

Assist with appointment reminders, patient follow-ups, and social media content when required.

Perform other duties as assigned by the management.

Relevant experience is an added advantage.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?