Clinic Administrative & Operations Specialist

DR JANE CLINIC SDN. BHD.; Petaling Jaya; On-site; MYR 39,000 - 73,000; Full time

Benefits offered by this job

Parking provided

Accommodation available (based on >)

Staff benefits and privileges

Job summary

Dr Jane Clinic SDN. BHD. is seeking a responsible Administrative Executive to join our team in Petaling Jaya.

The role focuses on administration, customer service, scheduling and day-to-day clinic operations, with a strong emphasis on patient care and professional conduct. You will handle front desk duties, manage appointments, maintain records, process payments, and support the doctors and management. The position requires a Diploma/ Degree and willingness to work 6 days per week, with parking

Qualifications

• Diploma or Degree in Business Administration, Management, Accounting or a related field.
• Experience in administration, customer service, healthcare or a similar role is an advantage.
• Experience with SQL accounting/payroll software is an advantage.
• Proficiency in Microsoft Office / Google Workspace.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Manage daily administrative and front desk duties.
• Attend to patient enquiries via WhatsApp, phone calls and in person.
• Arrange, confirm and coordinate patient appointments.
• Maintain accurate patient information, records and documentation.
• Handle payments, receipts and basic daily transaction records.
• Assist with SQL system, data entry and administrative reporting.
• Coordinate staff schedules, leave records and other HR administrative matters.
• Assist with stock records, purchasing and supplier coordination.
• Prepare letters, documents, reports and other administrative materials when required.
• Liaise with patients, suppliers and external parties professionally.
• Support doctors and management with day-to-day clinic operations.
• Ensure the reception and administrative areas are organised and presentable.

Skills

Administrative skills

Customer service

Communication

Organised

Multitasking

Education

Diploma or Degree in Business Administration/Management/Accounting

Tools

SQL accounting/payroll software

Microsoft Office / Google Workspace

Job description

Dr Jane Clinic SDN. BHD. is seeking a responsible Administrative Executive to join our team in Petaling Jaya.

The role focuses on administration, customer service, scheduling and day-to-day clinic operations, with a strong emphasis on patient care and professional conduct. You will handle front desk duties, manage appointments, maintain records, process payments, and support the doctors and management. The position requires a Diploma/ Degree and willingness to work 6 days per week, with parking