Clinic Operations & Clinical Support Specialist

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS SDN BHD; West Coast Division; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Employee Health and Wellness Benefits

Performance Bonus & Merit Increment

Employee Insurance

Various Leave Entitlements

Parking Subsidy

Long Service Awards

Work Life Balance

Job summary

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS SDN BHD is seeking an Administrator cum Clinic Assistant to join its healthcare team in Kota Damansara, Selangor, Malaysia. The role blends front-desk administration with active clinical support, ensuring smooth clinic operations and a safe, positive patient experience.

Responsibilities include patient registration, appointment scheduling, billing, and assisting doctors during consultations and procedures.

Qualifications

• Degree in any related field.
• Minimum 2 years of relevant working experience, preferably in healthcare.
• Good administrative, organisational, and documentation skills.
• Strong communication and interpersonal skills.
• Customer-oriented with a professional and courteous manner.
• Comfortable handling billing, payments, and front-desk operations.
• Able to work well in a team and in a fast-paced environment.

Responsibilities

• Assist in Clinical Procedures: Support doctors during patient consultations, examinations, and treatment preparations while ensuring patient comfort and safety.
• Manage Patient Registration: Handle patient registration, appointment scheduling, confirmations, and reminder calls to ensure smooth patient flow.
• Perform Front Desk Duties: Act as the first point of contact for patients, handling enquiries and providing excellent customer service.
• Handle Cashiering & Billing: Process payments (cash, card, and online), issue official receipts, and perform daily cash reconciliation.
• Maintain Patient Records: Update and maintain accurate patient records, clinic documentation, and filing in compliance with company policies.
• Monitor Inventory: Assist in stock receiving, inventory monitoring, and regular stock counts to ensure adequate clinic supplies.
• Coordinate Across Teams: Liaise with clinical, nursing, and finance teams to ensure seamless operations and accurate billing.
• Support Administrative Tasks: Undertake ad-hoc administrative and operational duties as assigned by the Centre or Clinic Manager.

Skills

Strong communication

Interpersonal skills

Client-facing skills

Education

Degree in related field

Job description

ALPHA INTERNATIONAL WOMEN'S SPECIALISTS SDN BHD is seeking an Administrator cum Clinic Assistant to join its healthcare team in Kota Damansara, Selangor, Malaysia. The role blends front-desk administration with active clinical support, ensuring smooth clinic operations and a safe, positive patient experience.

Responsibilities include patient registration, appointment scheduling, billing, and assisting doctors during consultations and procedures.